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Patient Support Administrator

3 months ago

Liverpool, Liverpool, United Kingdom ATA Recruitment Solutions Full time £28,000

Salary: to £28,000 per annum. Location: Liverpool.

Vacancy No: LH10638.

Patient Support Administrator

Key Competencies

Good IT skills including general use of Windows based PCs, the Internet and email;

the use of Microsoft Office products, especially Excel.

  • Good organisational skills
  • Good verbal and written communications skills.
  • Well organised and presentable to customers
  • Able to talk with customers and patients on the phone and face-to-face
  • Able to work with minimal supervision
  • Working knowledge of company's Quality Procedures and Policies
  • Should hold a valid UK driving licence

Responsibilities

  • General administration
  • Arranging patient install, collection and support call visits for field technicians
  • First point of contact for patients seeking technical support
  • Providing telephone support to patients
  • Supporting clients with help navigating the systems

Occasional holiday cover for technicians - visiting patient homes to setup equipment or

collect equipment

Due to the requirement of working with sensitive data, we will carry out a full background check on any successful applicant.

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