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Chronic Pain Booking Clerk

3 months ago

Newport, Newport, United Kingdom Isle of Wight NHS Trust Full time

Undertake a wide variety of roles encompassing patient appointments and receptionist duties in an outpatient setting, within Organisation and Departmental guidelines.

Undertaking the admitted and Non-admitted pathways for chronic pain service users. As a member of a designated clinical team, ensure co-ordination of processes to meet deadlines.

Respond to callers and visitors promptly and courteously, indentifying their needs, providing information or referring them as appropriate to the relevant discipline.

Ensure communication and direction is clear within the team in co-ordinating workload and meeting deadlines.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below.

To understand the day-to-day responsibilities in more detail please read the full job description document attached.