Telephone Clerk

3 months ago


Newport, United Kingdom Aneurin Bevan University Health Board Full time

An exciting opportunity has arisen for a hybrid role as a telephone clerk, receptionist and admin clerk to work in the Regional Cataract Service, delivering change across Aneurin Bevan, Cardiff and Vale and Cwm Taf Morgannwg Health boards.

We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills. The post holder will play a key part in delivering our transformation plans for Ophthalmology in the South East Wales Region

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

To provide an essential telephone support service relating to patient services, involving handling calls for Regional Ophthalmology service for outpatient and inpatient Regional Service. To provide quality Clerical Officer Support to the Scheduling Team and its customers. Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with Health Board Policies and Procedures and all documentation is updated in line with service requirements and standards. To answer telephone calls in an efficient and courteous manner ensuring a high level of professionalism is maintained. To provide reception cover for Regional Ophthalmology service.

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.



  • Newport, United Kingdom Aneurin Bevan University Health Board Full time

    An exciting opportunity has arisen for a hybrid role as a telephone clerk, receptionist and admin clerk to work in the Regional Cataract Service, delivering change across Aneurin Bevan, Cardiff and Vale and Cwm Taf Morgannwg Health boards. We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills....

  • Admin Clerk

    4 months ago


    Newport, United Kingdom Matching Staff Solutions Ltd Full time

    **MATCHING STAFF SOLUTIONS - BRISTOL OFFICE** Matching Staff Solutions are seeking an enthusiastic **Admin Clerk** for our client in **Newport**. The purpose of this role is to provide a range of administrative support within and across services determined by the client. **Job Description: -** - Handling incoming customers’ orders and enquiries. -...


  • Newport, United Kingdom Aneurin Bevan University Health Board Full time

    An exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. **We are looking for individuals who have**: Excellent telephone manner and communication skills Excellent organisational skills Excellent attention to detail Flexibility...

  • Partial Booking Clerk

    4 months ago


    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    The post-holders will be expected to provide a service to all acute service clinics within the Health Board. Manage clinics and delegate appropriate work to band 2 telephone booking clerks to oversee efficient & optimum clinic utilisation. An up-to-date knowledge of outpatient clinics will be required to enable the post-holder to make, amend and cancel...

  • Ward Clerk

    4 months ago


    Newport, United Kingdom Isle of Wight NHS Trust Full time

    We are recruiting for a Ward Clerk who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards “great people, great place”. Alverstone ward supports both elective orthopaedic and emergency admissions and must...

  • Telephony Clerk

    4 months ago


    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    We are looking to appoint a motivated person to work within the busy Trauma & Orthopaedic Outpatient Booking Centre at St Woolos Hospital, Newport. The Orthopaedic Booking Centre provides a focal point for outpatient appointments and is responsible for booking both new and follow up outpatient appointments. It is a very busy and demanding area to...

  • Ward Clerk

    5 months ago


    Newport, United Kingdom Isle of Wight NHS Trust Full time

    You will maintain the preparation of case notes for admission, discharges, ward attendees and clinics. To accurately record and monitor all activity within the ward and report to the ward lead any unsatisfactory events. You will be answering the telephone and directing enquiries from patients relatives and friends to the relevant person; supplying...


  • Newport, United Kingdom Aneurin Bevan University Health Board Full time

    The post-holders will be expected to provide a service to the Ophthalmology clinics within the Health Board. Manage clinics and to oversee efficient & optimum clinic utilisation. An up-to-date knowledge of outpatient clinics will be required to enable the post-holder to make, amend and cancel appointments, handle telephone queries in all outpatient...


  • Newport, United Kingdom St Joseph's Independent Hospital Full time

    **Ward Clerk/Receptionist |£18,408 per annum| 30 hours per week-12 month fixed term |Newport | Monday to Sunday | Days, Evenings and Weekends |** If you are passionate about healthcare and want to join a like-minded team, then look no further. St Joseph’s Independent Hospital has an exciting opportunity for an enthusiastic and motivated Ward Clerk /...


  • Newport, United Kingdom Aneurin Bevan University Health Board Full time

    The post-holder will be expected to provide a service to all acute service clinics within the Health Board. Manage clinics and to oversee efficient & optimum clinic utilisation. An up-to-date knowledge of outpatient clinics will be required to enable the post-holder to make, amend and cancel appointments, handle telephone queries in all outpatient...


  • Newport, United Kingdom Aneurin Bevan University Health Board Full time

    The post-holder will be expected to provide a service within the ophthalmology daycase team for Aneurin Bevan Health Board. Manage and fill theatre treatment lists and to oversee efficient & optimum theatre utilisation. An up-to-date knowledge of ophthalmology treatments will be required to enable the post-holder to make, amend and cancel surgeries and...

  • Partial Booking Clerk

    4 months ago


    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    An exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. **We are looking for individuals who have**: - Excellent telephone manner and communication skills - Empathy, tact and diplomacy when dealing with difficult situations -...

  • Partial Booking Clerk

    4 months ago


    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    An exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. **We are looking for individuals who have**: - Excellent telephone manner and communication skills - Empathy, tact and diplomacy when dealing with difficult situations -...

  • Partial Booking Clerk

    3 months ago


    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    An exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. **We are looking for individuals who have**: Excellent telephone manner and communication skills Empathy, tact and diplomacy when dealing with difficult...

  • Partial Booking Clerk

    4 months ago


    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    An exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. **We are looking for individuals who have**: Excellent telephone manner and communication skills Empathy, tact and diplomacy when dealing with difficult...

  • Regional Booking Clerk

    4 months ago


    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    The post holder will provide administrative and clerical support to the Regional Ophthalmology service within the Scheduled Care Division. The post holder is a key member of the team, working closely with the wider South East Wales Regional Ophthalmology service on the business management of the service. To manage inpatient waiting lists and supervise the...

  • Admin Officer

    3 months ago


    Newport, United Kingdom Brook Street Full time

    We are currently recruiting for an Admin officer to work with one of our fantastic Public Sector clients In Newport. This a 6 month temporary position initially with chance of extension with possibility of extension, but one in which you would be able to gain valuable exposure/experience working within the Public Sector. If you have worked within the...

  • Partial Booking Clerk

    4 months ago


    Newport, United Kingdom Aneurin Bevan University Health Board Full time

    Job summary An exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. We are looking for individuals who have: Excellent telephone manner and communication skills Empathy, tact and diplomacy when dealing with difficult...

  • Admin Officer

    1 month ago


    Newport, United Kingdom Brook Street Full time

    We have a great opportunity to work with one of our Public Sector clients on a Temporary basis as a Admin Officer to start as soon as possible.Pay Rate: £11.59 per hour37 Hours Per Week (Monday-Friday)Full time office basedBrief description of duties and any skills required (e.g. Excel, PowerPoint). This should include information pertinent to the level of...

  • Administrative Officer

    4 months ago


    Newport, United Kingdom Ministry of Justice Full time

    **Administrative Officer - Newport Civil and Family Court - 77027** **£21,775** **Newport**: **HM Courts and Tribunals Service** **Job Title**: Administrative Officer **Pay Span**: Band AO **Background** Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within...