Ophthalmology Booking Clerk
4 days ago
Job summary
2 x hour posts
This post is fixed term for 6 months to meet the needs of the service. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
Booking clerk, responsible to the Referral and Booking Centre Team Leader for booking outpatient clinics and monitoring activity.
To provide a quality Partial Booking Service to the Referral and Booking Centre and customers. Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with Health Board's Policies and Procedures.
Main duties of the job
To provide a quality Partial Booking Service to the Referral and Booking Centre and customers. Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with Health Board's Policies and Procedures.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Education
Essential
Education & Training
Experience
Essential
Previous clerical experience or similar
Knowledge
Essential
Able to follow instructions
Skills
Essential
Good communication skills Polite and professional telephone manner Ability to prioritise workload and achieve targets within given deadlines Ability to establish good working relationships with managers, clinicians, clerical staff at all levels Ability to work flexibly either as part of a team or using ones own initiative
Qualities
Essential
Ability to work and problem solve under pressure whilst achieving targets Willingness to work under direction but also a self-starter Demonstrate a commitment to achieving high quality standards of work Flexible to the needs of the service, energetic and determined. Accurate/Methodical in all aspects of work-
Telephone Clerk
5 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeAn exciting opportunity has arisen for a hybrid role as a telephone clerk, receptionist and admin clerk to work in the Regional Cataract Service, delivering change across Aneurin Bevan, Cardiff and Vale and Cwm Taf Morgannwg Health boards. We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills....
-
Telephone Clerk/receptionist/admin Clerk
5 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeAn exciting opportunity has arisen for a hybrid role as a telephone clerk, receptionist and admin clerk to work in the Regional Cataract Service, delivering change across Aneurin Bevan, Cardiff and Vale and Cwm Taf Morgannwg Health boards. We are looking for an organised, enthusiastic individual who is self-motivated and has strong team leadership skills....
-
Regional Booking Clerk
6 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeThe post holder will provide administrative and clerical support to the Regional Ophthalmology service within the Scheduled Care Division. The post holder is a key member of the team, working closely with the wider South East Wales Regional Ophthalmology service on the business management of the service. To manage inpatient waiting lists and supervise the...
-
Chronic Pain Booking Clerk
6 months ago
Newport, United Kingdom Isle of Wight NHS Trust Full timeWe are recruiting for aChronic Pain Booking Clerk who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care and work with us to ensure the Trust continues its journey towards “great people, great place”. The Booking Clerk for admitted and non-admitted pathways is...
-
Booking Coordinator
4 weeks ago
Newport, Newport, United Kingdom Hays Business Support Full timeAbout the Role:We are seeking a highly organized and detail-focused Booking Clerk to join our team at Hays Business Support. As a key member of our team, you will be responsible for booking patients in for appointments, inputting patient data, and providing excellent customer service skills.Key Responsibilities:Booking patients in for appointmentsInputting...
-
Patient Scheduling Clerk
6 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeThe post-holder will be expected to provide a service within the ophthalmology daycase team for Aneurin Bevan Health Board. Manage and fill theatre treatment lists and to oversee efficient & optimum theatre utilisation. An up-to-date knowledge of ophthalmology treatments will be required to enable the post-holder to make, amend and cancel surgeries and...
-
Healthcare Booking Clerk
2 days ago
Newport, Newport, United Kingdom Aneurin Bevan University Health Board Full timeAbout the TeamAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for delivering exceptional patient care. As a member of our Trauma & Orthopaedic Outpatient Booking Centre team, you will play a vital role in supporting our patients and contributing to the success of our department. We are seeking an individual with...
-
Booking Clerk
1 month ago
Newport, United Kingdom CV-Library Full timeYour new company Working within an NHS-based organisation which offers on-site parking and is accessible via some public transport routes. Your new role Office-based role working 37.5 hours per week Booking patients in for appointments Inputting patient data First point of contact for incoming calls Making outbound calls to patients when required What...
-
Booking Clerk
1 month ago
Newport, United Kingdom HAYS Full timeStarting ASAP - £12.69 per hour - Newport - 3 months initially - 37.5 hours per week Your new company Working within an NHS-based organisation which offers on-site parking and is accessible via some public transport routes.Your new role Office-based role working 37.5 hours per weekBooking patients in for appointmentsInputting patient dataFirst point of...
-
Partial Booking Clerk
6 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeAn exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. **We are looking for individuals who have**: - Excellent telephone manner and communication skills - Empathy, tact and diplomacy when dealing with difficult situations -...
-
Partial Booking Clerk
5 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeAn exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. **We are looking for individuals who have**: Excellent telephone manner and communication skills Empathy, tact and diplomacy when dealing with difficult...
-
Partial Booking Clerk
5 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeAn exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. **We are looking for individuals who have**: - Excellent telephone manner and communication skills - Empathy, tact and diplomacy when dealing with difficult situations -...
-
Partial Booking Clerk
6 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeAn exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. **We are looking for individuals who have**: Excellent telephone manner and communication skills Empathy, tact and diplomacy when dealing with difficult...
-
Telephone Booking Clerk
5 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeAn exciting opportunity has arisen to join a busy and supportive team within the Referral & Booking Centre based at St Woolos Hospital in Newport OR Nevill Hall Hospital in Abergavenny. **We are looking for individuals who have**: Excellent telephone manner and communication skills Excellent organisational skills Excellent attention to detail Flexibility...
-
Ent Partial Booking Clerk
5 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeThe post-holder will be expected to provide a service to all acute service clinics within the Health Board. Manage clinics and to oversee efficient & optimum clinic utilisation. An up-to-date knowledge of outpatient clinics will be required to enable the post-holder to make, amend and cancel appointments, handle telephone queries in all outpatient...
-
Telephony Clerk
6 months ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeWe are looking to appoint a motivated person to work within the busy Trauma & Orthopaedic Outpatient Booking Centre at St Woolos Hospital, Newport. The Orthopaedic Booking Centre provides a focal point for outpatient appointments and is responsible for booking both new and follow up outpatient appointments. It is a very busy and demanding area to...
-
Fracture Clerk/Call Handler
5 days ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeJob summary We are looking to appoint a motivated person to work within the busy Trauma & Orthopaedic Outpatient Booking Centre at St Woolos Hospital, Newport. The Orthopaedic Booking Centre provides a focal point for outpatient appointments and is responsible for booking both new and follow up outpatient appointments. It is a very busy and demanding...
-
Telephony Clerk
6 days ago
Newport, United Kingdom Aneurin Bevan University Health Board Full timeJob summary We are looking to appoint a motivated person to work within the busy Trauma & Orthopaedic Outpatient Booking Centre at St Woolos Hospital, Newport. The Orthopaedic Booking Centre provides a focal point for outpatient appointments and is responsible for booking both new and follow up outpatient appointments. It is a very busy and demanding...
-
Chronic Pain Booking Clerk
6 months ago
Newport, United Kingdom Isle of Wight NHS Trust Full timeUndertake a wide variety of roles encompassing patient appointments and receptionist duties in an outpatient setting, within Organisation and Departmental guidelines. Undertaking the admitted and Non-admitted pathways for chronic pain service users. As a member of a designated clinical team, ensure co-ordination of processes to meet deadlines. Respond to...
-
Telephone Support Specialist
2 days ago
Newport, Newport, United Kingdom Aneurin Bevan University Health Board Full timeJob DescriptionAneurin Bevan University Health Board is committed to providing high-quality healthcare services to our patients, and as a Healthcare Booking Clerk, you will play a key role in achieving this goal. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and has a keen eye for detail. Your primary...