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CSM Manager

3 months ago

London, Greater London, United Kingdom AUDIENCES Full time
Join our account & commercial teams in delivering maximum value for our clients
Full Time
London, Leeds or Remote
Apply for this position
If you think that you are up for the challenge come and join this amazing ride
This role is focussed on driving engagement with AUDIENCES prospects & clients.

Working within the commercial team you will collaborate with sales, marketing & leadership to meet the objective of winning, onboarding & retaining clients.

This role will act as the 'voice of the customer' within the AUDIENCES organisation to ensure internal initiates are oriented to customer needs.

This is a commercial role with related incentives.

Responsibilities:
Support client in growing sophistication and effectiveness of activities
Identify commercial opportunities and risks at all stages and escalate to relevant team
Create & own structure for customer success management

Skills/Experience:
Knowledge of the role of 1 st party customer data within advertising & marketing
Commercial awareness of software products and consulting services
Consideration for the role of media and other agencies within the client eco-system
Awareness of data engineering and cloud environments
Great offices matched with hybrid/remote options

(All subject to individual roles and contracts)
Management
Customer Success Manager
Join our account & commercial teams in delivering maximum value for our clients
Full Time
London, Leeds or Remote
Apply for this position
If you think that you are up for the challenge come and join this amazing ride
The leading cloud native app for activating 1st party data in advertising & marketing
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