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Patient Safety Support
3 months ago
Working in the Patient Safety Team as part of the wider Quality and Safety team, this role will provide a full and effective comprehensive range of administrative support which will enable the team to fulfil its function to a high-quality standard.
The role requires knowledge of all aspects of incident management and expertise in use of the Ulysses system.You will be expected to liaise with multi-disciplinary teams including clinicians, managers and other administrative staff in a professional manner and provide guidance to all levels of staff on Sirona requirements for incident review.
You will be required to facilitate completion of tasks and support Divisional teams in meeting internal and national standards.You will co-ordinate agendas and other documents for Sirona incident review groups and other departmental meeting, capturing outcomes from discussions at the meetings.
You will need to be professional when dealing with sensitive issues.To assist the Patient Safety Team in all aspects of the day-to-day management of incidents.
To actively support and promote a restorative, just and learn culture
To provide comprehensive and specialist incident administration support and acting as a primary point of contact for incident management queries and providing solutions on an ad hoc basis
To actively track progress with incidents, incident actions and presentation to support timely closure and learning
To actively contribute to ongoing quality improvements to support appropriate incident reporting and management
To support Sirona in meeting the requirements of the Patient Safety Incident Response Framework (PSIRF)
To support meetings with Commissioner's and providing status updates on incidents and associated action plans and learning
To support Ulysses system maintenance, user administration and data quality
To provide administrative support for the roll out of training across the Sirona
To complete various weekly monthly audits, including ordering notes, data collection, updating graphs and updating relevant reports
Work within own competencies to assist the patient safety team and escalate issues appropriately to ensure urgent situations are addressed swiftly
Manage own workload without day-to-day supervision
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce.
We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.
We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Please read the attached Job description and Person Specification for full details of the role before applying
