CRM Service Owner
2 weeks ago
Achieve remarkable things for our customers, for the company, and for each other
Experience job satisfaction in a performance culture that empowers and inspires
Enjoy the challenge of creating things that the rest of the world only dreamed of
Moog culture is fundamentally about respect
Job Summary
Moog Industrial Group are recruiting for a CRM Service Owner to join the team in Tewkesbury either locally or remotely.
Reporting into the Digital Services Manager, the primary responsibility of the CRM Service Owner is to contribute to Moog Industrial Group's success ensuring CRM delivers maximum value to customers and business users, supporting the desired business benefits of the Indsutrial Group.
Within this role you will be expected to establish and manage strong relationships across the Customer Service, Marketing and Sales functions and be responsible for end-to-end service delivery including all service offerings.
Key Responsibilities:
- Manage CRM technology as an overall service, understanding and managing the service performance to agreed service levels.
- Ensure the CRM technology services meet our companywide compliance obligations (e.g., Trade Compliance, Security, Data Privacy).
- Develop and maintain an agreed CRM service roadmap, ensuring it is documented and actively worked towards over time.
- Using an Agile development framework, ensure the business demands upon the CRM development team are managed effectively against the supply of resources within budget.
- Ensure that the CRM technology services are proactively licensed inline with agreed budgets and forecasts.
- Work with the development team throughout the system development lifecycle to ensure features developed meet the desired business objectives and lead to ultimate product success.
- Provide leadership, direction and day to day supervision for a culturally diverse, globally located CRM development and operational support team.
Key Expertise:
- A minimum of 7+ years' experience service delivery and/or technical experience in a relevant field
- Ability to influence business stakeholders and build a consensus of opinion
- Good coordination and teamworking skills
- The ability to explain technical ideas clearly
- A desire to keep up to date with developments in technology
- Comprehensive Industry Knowledge
- Experience within Manufacturing is desirable
In Return Moog can offer you
- A longstanding career within a culture of trust and innovation.
- 33 Days Annual Leave (including Bank Holidays).
- Benefits to include Life Assurance, Company Pension Contribution beginning at 6%, Employee Share Option in addition to an extensive Flexible Benefits Package.
- This role is working 37.5 hours per week. We offer a flexitime system therefore you can flex your start and finish times around our core hours.
At Moog, we believe in the people who work for us. As part of our investment in our people, we make diversity, equity, and inclusion a priority.
Our goal is to create a culture where we value, respect, and provide fair treatment and equal opportunities for all employees.
Moog aspires to be a diverse, equitable, and inclusive company where employees are empowered to bring their whole, authentic selves to work every day.
By recognizing and celebrating our differences, we cultivate an environment that's the right fit for every person inside of it.
It is our core belief that if we take care of our employees, they will take care of our customers, partners, shareholders, and communities where we live and work.
Working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.
-
CRM Manager
2 days ago
Tewkesbury, UK, Gloucestershire, United Kingdom Zachary Daniels Full timeCRM ANALYST| HYBRID WORKING | LADIES WEAR BRAND | £45K - £50K | GLOUCESTERZachary Daniels Recruitment are partnered with a much loved lifestyle brand who are seeking a dynamic and analytical CRM Analyst to join the team. This role is crucial for driving the customer relationship management strategies and ensuring personalised and effective communication...
-
Administrative Assistant
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom JUICE RECRUITMENT Full timeJuice Recruitment are delighted to be supporting a fantastic organisation in their search for a Compliance Administration to join an enthusiastic, dynamic team.DAY TO DAY: Administer day to day processes to deliver excellent compliance service Providing effective and professional assessment services such as risk assessments Effectively utilise the CRM...
-
Application Support Engineer
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Hays Specialist Recruitment Limited Full timeApplication Support Engineer - Contract - Day Rate Competitive (dependant on experience)Your new roleApplication Support Engineer - Contract - Day Rate Competitive (dependant on experience) - on site Support and maintain hardware, including local networks, software and fault logs, interfacing with Server Engineers in respect of the WAN and Server...
-
Looking for Temporary Work?
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom JUICE RECRUITMENT Full timeAre you seeking work in Gloucester to start as soon as possible within any of the following disciplines; Customer service Reception Administration/PA Data entry Customer Service Warehouse Telesales Finance HRIf so, we would love you to represent Juice on a temporary basis.We work with a range of fantastic businesses across Cheltenham, Gloucester, Stroud and...
-
Immediate Start Work
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom JUICE RECRUITMENT Full timeAre you looking for a new challenge within the Gloucestershire area to start as soon as possible within any of the following disciplines; Customer service Reception Administration/PA Data entry Warehouse Telesales Finance HRIf so, we would love you to represent Juice on a temporary basis.We work with a range of fantastic businesses across Cheltenham,...
-
Compliance Administrator
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom JUICE RECRUITMENT Full timeJuice Recruitment are delighted to be supporting a fantastic organisation in their search for a Compliance Administrator This is an exiciting time to be joining our client in a time of continued growth and successes for them.Day to Day: Administer day to day processes to deliver excellent compliance service Providing effective and professional assessment...
-
Compliance Administrator
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom JUICE RECRUITMENT Full timeJuice Recruitment are delighted to be supporting a fantastic organisation in their search for a Compliance Administrator This is an exiciting time to be joining our client in a time of continued growth and successes for them.Day to Day: Administer day to day processes to deliver excellent compliance service Providing effective and professional assessment...
-
Technical Pre-Sales Consultant
1 month ago
Tewkesbury, Gloucestershire, United Kingdom RE People Full timeAre you looking to work for a leading cyber security firm? Do you have a passion for cyber security or good knowledge within cyber security? Do you have a passion for sales and account management? Are you happy to work remotely with occasional client visits and visits to the Tewkesbury head office? You will be responsible for supporting pre-sales activities...
-
Technical Pre-Sales Consultant
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom RE People Full timeAre you looking to work for a leading cyber security firm? Do you have a passion for cyber security or good knowledge within cyber security? Do you have a passion for sales and account management? Are you happy to work remotely with occasional client visits and visits to the Tewkesbury head office? You will be responsible for supporting pre-sales activities...
-
Technical Sales Consultant
1 month ago
Tewkesbury, Gloucestershire, United Kingdom RE People Full timeREMOTE OPPORTUNITY - MUST BE UK BASEDDo you have a passion for sales and account management? Are you looking to work for a leading cyber security firm? Do you have a passion for cyber security or good knowledge within cyber security? Are you happy to work remotely with occasional client visits and visits to the Tewkesbury head office? You will be responsible...
-
Technical Sales Consultant
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom RE People Full timeREMOTE OPPORTUNITY - MUST BE UK BASEDDo you have a passion for sales and account management? Are you looking to work for a leading cyber security firm? Do you have a passion for cyber security or good knowledge within cyber security? Are you happy to work remotely with occasional client visits and visits to the Tewkesbury head office? You will be responsible...
-
Senior Scrum Master
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom DXC Technology Full timeAt DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it's something we strive towards constantly through our work. Every day we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive...
-
Porsche Marketing Assistant
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Dick Lovett Full timeBenefits with the role 25 Days Holiday (plus Bank Holidays) Contributory Pension Scheme Private Medical Insurance Regular Pay Reviews Life Assurance Servicing, Parts and Accessories Discounts Employee Assistance Programme Staff Referral Scheme Learning and Development Enhanced Family Leave Volunteering OpportunitiesWe are looking for a Marketing Assistant to...
-
Project Coordinator
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Mitie Full timeMitie Telecoms are now leading providers of acquisition, design and construction (ADC) services, specialist managed services of temporary mobile infrastructure, and facilities maintenance for telecoms. The teams design, installation and maintenance experience coupled with Mitie's leading technology and scale has created a new force in telecoms and numerous...
-
Compliance Officer
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom JUICE RECRUITMENT Full timeJuice Recruitment are pleased to be supporting a fantastic organisation in their search for a Compliance Officer on a full time, permanent basis at their offices in Tewkesbury.DAY TO DAY: Provide an effective and professional inspection/assessment service at all times for any required scheme, investigating all cases, risk assessing and escalation as...
-
Customer Care Co-ordinator
2 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care Co-ordinatorWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Customer satisfaction underpins the success of our family-run business. Our Customer Care Co-ordinator is the central point of contact in the team that...
-
Sales Manager
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Jonathan Lee Recruitment Full timeSales Manager In support of a modern SME UK based manufacturing Group, a new role of Sales Manager is required to proactively support the growth of new and existing business by developing existing accounts and attracting new customers. Working between their Gloucestershire and Kent manufacturing sites on a hybrid basis, you will need a good knowledge of...
-
CRM Service Owner
4 weeks ago
Tewkesbury, United Kingdom Gleeson Recruitment Group Full time**CRM Service Owner** **Salary: £60K - £75K** **Location: Office base is Tewkesbury however the role is remote (with the odd trip once per month)** A leading Manufacturing organisation are looking for a CRM Service Owner to join them in their growth. Taking direction from the Digital Services Manager, the primary responsibility of the CRM Service Owner...
-
CRM Service Owner
4 weeks ago
Tewkesbury, United Kingdom Moog Inc. Full timeJoin Our Talent Community Achieve remarkable things for our customers, for the company, and for each other Experience job satisfaction in a performance culture that empowers and inspires Enjoy the challenge of creating things that the rest of the world only dreamed of Moog culture is fundamentally about respect Job Summary Moog Industrial Group are...
-
CRM Manager
4 days ago
Tewkesbury, United Kingdom Zachary Daniels Recruitment Full timeCRM ANALYST| HYBRID WORKING | LADIES WEAR BRAND | £45K - £50K | GLOUCESTER Zachary Daniels Recruitment are partnered with a much loved lifestyle brand who are seeking a dynamic and analytical CRM Analyst to join the team. This role is crucial for driving the customer relationship management strategies and ensuring personalised and effective communication...
-
CRM Analyst
10 hours ago
Tewkesbury, United Kingdom Zachary Daniels Recruitment Full timeCRM ANALYST| HYBRID WORKING | LIFESTYLE CLOTHING BRAND | £45K - £50K | GLOUCESTER Zachary Daniels Recruitment are partnered with a much loved lifestyle brand who are seeking a dynamic and analytical CRM Analyst to join the team. This role is crucial for driving the customer relationship management strategies and ensuring personalised and effective...
-
CRM Analyst
3 hours ago
Tewkesbury, United Kingdom Zachary Daniels Recruitment Full timeCRM ANALYST| HYBRID WORKING | LIFESTYLE CLOTHING BRAND | £45K - £50K | GLOUCESTERZachary Daniels Recruitment are partnered with a much loved lifestyle brand who are seeking a dynamic and analytical CRM Analyst to join the team. This role is crucial for driving the customer relationship management strategies and ensuring personalised and effective...
-
CRM Manager
3 days ago
Tewkesbury, United Kingdom Zachary Daniels Recruitment Full timeCRM ANALYST| HYBRID WORKING | LADIES WEAR BRAND | £45K - £50K | GLOUCESTERZachary Daniels Recruitment are partnered with a much loved lifestyle brand who are seeking a dynamic and analytical CRM Analyst to join the team. This role is crucial for driving the customer relationship management strategies and ensuring personalised and effective communication...
-
Customer Service Administrator
3 weeks ago
Tewkesbury, United Kingdom RE Recruitment Full time**_Are you seeking a new role, that is varied where everyday is different? _** My prestigious client based in Tewkesbury are seeking to recruit a friendly, outgoing Customer Service Administrator. You will have excellent customer service skills, with the ability to build relationships effectively and provide support to customers andaccounts whilst being...
-
Commercial Insurance Broker
4 weeks ago
Tewkesbury, United Kingdom Qualitas Partnership Ltd Full time**Role Profile - Account Executive** **This role is ideal for someone with experience of advising owner managed businesses on their insurance needs, who is looking for an employer where they can grow an account and have influence.** **Our commitment to you** We will help you to develop your skills, have great opportunities and purposeful work. This can...
-
Customer Service Planner
3 weeks ago
Tewkesbury, United Kingdom Mitie Full time**Job Objectives and Responsibilities** **Responsibilities**: - Responsible to plan jobs for success in timeframe directed by the demand lead - Ensuring all Access is cleared, engineer with right skill set booked, spares required are noted - Ensuring any risk to planning to timeline required is flagged to the Demand Lead - Escalating for support where...
-
Sales Administrator
4 weeks ago
Tewkesbury, United Kingdom Redwood Search Full timeOur client is recruiting for a sales administrator to join their team. This is an exciting opportunity to join a well-established business based in Tewkesbury. As a sales administrator you will receive benefits such as; - On site parking - Monday to Friday working week - Wellness programme - Store discounts - Cycle to work scheme Our client is looking for...
-
Looking for Temporary Work?
3 weeks ago
Tewkesbury, United Kingdom JUICE RECRUITMENT Full timeAre you seeking work in Tewkesbury to start as soon as possible within any of the following disciplines; - Customer service - Reception - Administration/PA - Data entry - Customer Service - Warehouse - Telesales - Finance - HR If so, we would love you to represent Juice on a temporary basis. We work with a range of fantastic businesses across Cheltenham,...
-
Looking for Temporary Work?
2 weeks ago
Tewkesbury, United Kingdom JUICE RECRUITMENT Full timeAre you seeking work in Gloucester to start as soon as possible within any of the following disciplines; - Customer service - Reception - Administration/PA - Data entry - Customer Service - Warehouse - Telesales - Finance - HR If so, we would love you to represent Juice on a temporary basis. We work with a range of fantastic businesses across Cheltenham,...
-
Looking for Temporary Work?
2 weeks ago
Tewkesbury, United Kingdom JUICE RECRUITMENT Full timeAre you seeking work in Tewkesbury within any of the following disciplines; - Customer service - Reception - Administration/PA - Data entry - Customer Service - Warehouse - Telesales - Finance - HR If so, we would love you to represent Juice on a temporary basis. We work with a range of fantastic businesses across Cirencester, Cheltenham, Gloucester,...
-
Sales Administrator
3 weeks ago
Tewkesbury, United Kingdom Lakes Showering Spaces Full timeOffering a generous starting salary of £23,000 per annum plus fantastic benefits, such as 25 days holiday plus 8 bank holidays, company pension scheme, cycle to work scheme, employee discount program on lots of high street names and working Monday - Friday 8.30am to 5.00pm, with an early finish at 4.30pm on a Friday. **THE ROLE**: - Process orders from a...
-
Sales Administrator
7 days ago
Tewkesbury, United Kingdom Lakes Showering Spaces Full timeOffering a generous starting salary plus fantastic benefits, such as 25 days holiday plus 8 bank holidays, company pension scheme, cycle to work scheme, employee discount program on lots of high street names and working Monday - Friday 9.30am to 2.30pm. **THE ROLE**: - Process orders from a shared inbox, advising customer of any price discrepancy or stock...
-
Part Time Sales Administrator
1 month ago
Tewkesbury, United Kingdom Anderson Recruitment Full time**Responsibilities**: - Initiating engagement with existing and potential new customers over the phone. - Asking questions to engage customers and keep the conversation going. - Listening to the customers' needs to generate engagements. - Gathering and documenting customer information, current contractual circumstances and reactions to products and...
-
Planning Administrator
3 weeks ago
Tewkesbury, United Kingdom Re Resource Group Full timeAre you looking for a varied role? Are you looking to use your transferable administration or planning experience in another role? You will be a valued member of a busy team joining a national company. With an excellent starting salary of £23,000 working Monday - Friday 08:00am - 17:00pm this is the time to make a change this excellent...
-
Planning Administrator
3 weeks ago
Tewkesbury, United Kingdom RE Recruitment Full timeAre you looking for a varied role? Are you looking to use your transferable administration or planning experience in another role? You will be a valued member of a busy team joining a national company. With an excellent starting salary of £23,000 workingMonday - Friday 08:00am - 17:00pm this is the time to make a change this excellent...
-
Administrator
4 weeks ago
Tewkesbury, United Kingdom Re Resource Group Full timeMy client based in Tewksbury are seeking a Planner to join their ever growing team. Have you got customer service and administration skills and wanting a developing career? If so, this could be the perfect position for you. With real potential for growth and development with position and salary and a great starting salary of £23,000 working Monday - Friday...
-
Application Support Engineer
3 weeks ago
Tewkesbury, United Kingdom Hays Specialist Recruitment Limited Full timeApplication Support Engineer - Contract - Day Rate Competitive (dependant on experience) **Your new role**Application Support Engineer - Contract - Day Rate Competitive (dependant on experience) - on site - Support and maintain hardware, including local networks, software and fault logs, interfacing with Server Engineers in respect of the WAN and Server...