Sales Administrator

1 week ago


Tewkesbury, United Kingdom Lakes Showering Spaces Full time

Offering a generous starting salary plus fantastic benefits, such as 25 days holiday plus 8 bank holidays, company pension scheme, cycle to work scheme, employee discount program on lots of high street names and working Monday - Friday 9.30am to 2.30pm.

**THE ROLE**:

- Process orders from a shared inbox, advising customer of any price discrepancy or stock issue and delivery date
- Process orders taken over the telephone, advising delivery dates and stock availability
- Answer telephone queries from customers relating to price, stock levels or delivery issues
- Liaise with the Customer Service department where appropriate
- Ensure customer information is up to date on Sage and the CRM system
- Take part in product training and keep up to date with new products
- Contribute towards departmental KPI’s
- Support the external Area Sales Managers with administrative tasks
- Carry out general administration duties related to a busy sales department

**SKILLS REQUIRED**:

- Previous sales order processing experience is essential
- Customer focused with strong communication skills, both written and verbal
- Confident telephone manner
- Accurate with high attention to detail
- Previous experience with Sage and CRM software
- Competent in use of Outlook and Excel
- Comfortable in policing sales pricing and discounts
- Ability to prioritise own workload and work to deadlines

**BENEFITS**:

- 25 days holiday plus 8 bank holidays
- Full training program and induction
- Competitive salary
- Free onsite parking
- Generous company pension scheme
- Employee reward program

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: From £15,800.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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