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Customer Experience
3 months ago
At ALLO, we believe people are our biggest asset.
Our team brings the ALLOmission to life because as local members of each community, we live,work, play, and volunteer right here with you.
Variety is the spice of life on this team, so be ready to learnall of the ins and outs of ALLO, assume customer facing duties on and offthe phones, and take on projects as needed.
~ Process incoming orders for new installation, including provisioningservice, scheduling with the customer and completing the billing forservices rendered.00 per hour depending on experience.
1+ Year(s) of previous customer service experience, preferably over the phone.
Honest,Local, Exceptional, and Hassle-Free.
Well-spoken communicator, who can confidently give solutions by phone,email or live chat.
Extensive training. Employee incentives like free ALLO swag and discounts on our services.
While this position isn't entirely remote, it offers hybrid flexibility(3 days in the office/2 days from home), contingent uponperformance, approval from your supervisor, and reliable internetconnectivity.
For hybrid work, a prerequisite is having internet speeds of 100 Mbpsdownload and 40/50 Mbps upload.Mandatory training for 10 to 12 weeks is required, scheduled from Monday toFriday, 8:00 am to 5:00 pm CT, starting from the specified date.
While you will receive adesignated schedule within our service line hours, we do ask forflexibility, which may include on-call rotations on Saturdays.
