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Community Service Team Administrator
3 months ago
We have an exciting and rare opportunity for a Community Administrator to join our team in supporting in the delivery of urgent community response and virtual wards in the south lake locality.
The administrator role is paramount for the service.You will answer the telephone, complete non-clinical administrative duties and lead with inputting data for our essential audits and spreadsheets.
You will work within a very supportive, experienced and friendly multi professional team and have senior support from the Urgent Community Response hub who triage the referrals prior to signposting into the service.
This is a brilliant opportunity to experience working in a team and develop knowledge on NHS computer systems and processes.
You will have access to training opportunities to develop your skills and knowledge.We need someone who is proactive, positive and able to work in an adaptable environment.
We can be flexible with hours and days of work as the service covers 8-8, 7 days a week.
To be responsible for providing a comprehensive administrative support service.
This involves telephone contact with staff and patients, utilising a variety of IT packages, notes/file, preparation, inputting patient data, attending meetings, taking minutes, preparing spreadsheets and audit information, archiving patient notes, photocopying and scanning.
Provide information to patients regarding community appointments and directing queries to the correct source.
You will be liaising with the team members as appropriate to ensure an effective use of clinical time.
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life-threatening conditions such as broken bones and minor illnesses.
Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals.
Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
