Care Navigator

7 days ago


York, York City, United Kingdom Haxby Group Practice Full time

Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?

If this sounds like you, we have the perfect opportunity for you
We are looking for an individual to join our Care Navigation Team who:

  • Are enthusiastic and self-motivated
  • Ability to work to work in a fastpaced environment
  • Excellent communicators, both written and verbal
  • Are able to listen and empathise
  • Are keen to learn and develop
  • Demonstrate attention to detail
  • Can be flexible and adaptable
  • Are competent with IT


In the role of Care Navigator you will work as part of a cross city team, providing a professional and effective response to our patients who access our services.

This will be online or over the telephone and you will be responsible for signposting patients correctly to ensure they receive the right care, at the right time, with the most appropriate healthcare professional for their individual care needs.

You will also provide key support to the acute care team for patients requiring access to same day care.


This is a fast-paced role where a keen eye for detail, communication skills and the ability to work as a team is essential.


In return you will receive:

  • Full induction and training plan
  • Named direct Line Manager
  • Long service rewards
  • Generous holiday entitlement
  • Wellbeing health plan
  • Staff wellbeing group
  • Ride to work scheme
  • Uniform
  • Refreshments
  • Support to develop your skills and career

About us:

Haxby Group is a high-quality, community-based healthcare organisation, with general practice at its heart. We deliver exceptional care from 13 GP surgeries across York, Hull, and Scarborough, serving more than 92,000 patients.

Terms and Conditions

Salary:

£10.90 per hour, £21,597.63 gross per annum. Pay progression will be dependent upon annual performance appraisal.

Annual Holiday:

25 days plus bank holidays pro rata (holiday entitlement will increase as a reward for loyalty and service).

Training:

Working hours:

Full-time position - 38 flexible hours per week based around the opening times of Haxby Group.

The Surgeries will be open 8.00 am to 8.00 pm weekdays and until 1.00pm Saturdays.

The post-holders exact weekly hours will be agreed according to service and individual needs and will include evening and weekend sessions (possibly on a rota).

These hours may vary on a regular basis as dictated by service or individual requirements.

To facilitate communication and training you will also be required to attend evening meetings, events and training that fall outside your normal working hours.

These will be reimbursed as overtime paid at the normal hourly rate, or as time taken in lieu.

Benefits:

We operate an optional contributory pension and benefits scheme.

The Well-being Simplyhealth plan package will be offered after your probation period.

Other benefits include:

  • Full induction package with reviews.
  • Annual reviews.
  • Annual training day.
  • Regular training and updates.
  • Social functions.

Job Types:
Permanent, Full-time

Pay:
£10.90 per hour

Expected hours: 38 per week

Benefits:

  • Additional leave
  • Bereavement leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Enhanced maternity leave
  • Free flu jabs
  • Health & wellbeing programme
  • Sick pay

Schedule:

  • Day shift
  • Every weekend
  • Monday to Friday
  • Overtime

Supplemental pay types:

  • Loyalty bonus

Work Location:
In person

Application deadline: 30/11/2023

Reference ID:
NHS Jobs: A
  • Care Navigator

    7 days ago


    York, York City, United Kingdom Haxby Group Practice Full time

    Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?If this sounds like you, we have the perfect opportunity for youWe are looking for an individual to join our Care Navigation Team who:Are enthusiastic and self-motivated Ability to work to...

  • Care Navigator

    6 days ago


    York, York City, United Kingdom Haxby Group Practice Full time

    PREVIOUS APPLICANTS NEED NOT APPLYAre you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?If this sounds like you, we have the perfect opportunity for youWe are looking for individuals who to join our Care Navigation Team who:Are enthusiastic and...


  • York, York City, United Kingdom Nimbuscare Ltd Full time

    Job Title: Care Navigation Team Leader at Nimbuscare Job Summary: Responsible for day-to-day line management of the Care Navigation team Offering shift leadership to the CAS team Ensuring smooth operational function during out of hours Managing operational issues decisively Collaborating with administrative and clinical staff This role plays a crucial part...


  • York, York City, United Kingdom Priory Medical Group Full time

    Patient Care NavigatorVarious Hours / Opportunities AvailablePatient Care Navigator (PCN) - "What is that?" you askYou may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and who doesn't.We play a vital role in...


  • York, York City, United Kingdom Priory Medical Group Full time

    Patient Care NavigatorPatient Care Navigator (PCN) - "What is that?" you askYou may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and who doesn't.We play a vital role in assisting patients to access healthcare at...


  • York, York City, United Kingdom Spectrum Community Health CIC Full time

    Spectrum Community Health CIC is one of the leading Health and Justice providers in the country. With our partners (Tees, Esk and Wear Valley MHFT & Humankind) we currently deliver Liaison & Diversion (L&D) services in Cleveland, Durham and North Yorkshire police force areas.L&D is a service which aims to provide early identification and support for...

  • Service Lead

    7 days ago


    York, York City, United Kingdom Nimbuscare Ltd Full time

    The post holder will be responsible for the management of service delivery during the out of hours period and will act as a point of escalation. You will be responsible for the day-to-day line management of the Out of Hours Operational Team which comprises Senior Care Navigators, Care Navigators and Receptionist / Administrative Assistants with oversight...

  • Service Lead

    7 days ago


    York, York City, United Kingdom Nimbuscare Ltd Full time

    Salary £27k FTE (37.5 hours per week)Tenure Permanent = 22.5 hours per week Hours Week 1 & 3 Wednesday 18:00 23:00 Saturday & Sunday 15:00 -23:00 Week 2 & 4 Monday & Wednesday 18:00 23:00 Saturday & Sunday 08:00 16:00 Location: Acomb Garth Community Care Centre, 2 Oak Rise, Acomb, York, YO24 4LJ Job Summary: This is an exciting opportunity to join the...


  • York, York City, United Kingdom York Carers Centre Full time

    York Carers Centre is an independent charity supporting unpaid carers in York. We are looking for a highly motivated and organised individual to join our friendly dedicated team, helping unpaid carers to maintain their health and wellbeing through the provision of information, advice and support.The personThis is an exciting opportunity for individuals who...

  • Legal Solicitor

    7 days ago


    York, York City, United Kingdom Theukbiz Full time

    How Does Your Decision to Hire a Car Accident Lawyer Make Sense? Taxi York accidents can leave victims struggling a lot with substantial medical bills and other serious issues. Many people do not know whether to hire a car accident attorney to deal with the aftermath of a car collision. It results in confronting too many consequences and losing their rights...


  • York, York City, United Kingdom MyHealth Full time

    POST Administrative SupportJURISDICTION HUB & ReceptionRESPONSIBLE TO: Team Leader / Operations ManagerPOSITION IN ORGANISATIONAL STRUCTUREResponsible and accountable to the appropriate Team Leader and Operations Manager.MAIN ACCOUNTABILITIESJOB PURPOSE HUBTo participate in the administrative function necessary to provide excellent medical care for patients...


  • York, York City, United Kingdom North Yorkshire County Council Full time

    Pay:£14.61 per hour, £36,466.56 per year equivalent at 48 hours per weekBenefits:5.6 weeks' holiday, pension, benefits and discountsHours: 4 days' out of 7 days', including one weekend day per week.Contract:Permanent, full-time, approximately 48 hours per weekLocation: York (Harewood Whin)- "Yorwaste is growing and are looking for professional drivers to...


  • York, York City, United Kingdom The Disabilities Trust Full time

    Quality Assurance Officer York – Hybrid Working Salary: Up to £29,000 per annum Hours: 35 Hours per week Why join us? Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have...


  • York, York City, United Kingdom LNER Full time

    Why LNER?We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day.Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more...


  • York, York City, United Kingdom Brainkind Full time

    Job DescriptionQuality Assurance OfficerYork – Hybrid WorkingSalary: Up to £29,000 per annumHours: 35 Hours per weekWhy join us?Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they...


  • York, York City, United Kingdom LNER Full time

    Why LNER?We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day. Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more...


  • York, York City, United Kingdom Grand Central Railway Company Limited Full time

    Internal Communications Coordinator page is loaded Internal Communications Coordinator Apply locations York Derby Bus Depot time type Full time posted on Posted 2 Days Ago job requisition id JR028067 Internal Communications Coordinator– Hybrid working option Reporting to: Engagement & Development Partner Contract: Permanent Location: York Closing...

  • Care Navigator

    2 days ago


    York, United Kingdom Nimbuscare Ltd Full time

    Salary £11.75 per hour Tenure Permanent / Part time / Shifts Hours Monday Friday 18:00 23:00 Saturday, Sunday & BH's 08:00 16:00 / 15:00 23:00 Location: Acomb Garth Community Care Centre, York, YO24 4LJ Job Summary: This is an exciting opportunity to join the Nimbuscare team in the role of Care Navigator, to support the Nimbuscare team in the delivery of...

  • Care Navigator

    1 week ago


    York, United Kingdom Nimbuscare Ltd Full time

    **Salary** £11.75 per hour **Tenure** Permanent / Bank (Zero hours) **Hours**: Monday - Friday 18:00 - 23:00 (Acomb Garth CCC) 23:00 - 08:00 (York Hospital) Saturday, Sunday & BH's 08:00 - 16:00 / 15:00 - 23:00 (Acomb Garth CCC) 23:00 - 08:00 (York Hospital) **Location**: Acomb Garth Community Care Centre, York, YO24 4LJ York Hospital, Wigginton...

  • Care Navigator

    4 weeks ago


    York, United Kingdom Nimbuscare Ltd Full time

    You will support the smooth and efficient running of the GP Out of Hours service, in providing operational shift support to our clinical teams working in our centres face to face or remotely as part of our Clinical Assessment Service (CAS). You will liaise with Healthcare Professionals, patients, and other colleagues to ensure a timely and high standard of...

  • Care Navigator

    2 weeks ago


    York, United Kingdom Nimbuscare Ltd Full time

    You will support the smooth and efficient running of the GP Out of Hours service, in providing operational shift support to our clinical teams working in our centres face to face or remotely as part of our Clinical Assessment Service (CAS). You will liaise with Healthcare Professionals, patients, and other colleagues to ensure a timely and high standard of...

  • Care Navigator

    7 days ago


    York, United Kingdom Nimbuscare Ltd Full time

    Job summary York Integrated Community is expanding its care navigator team to support The Frailty Hub at Acomb Garth. We are looking for a dynamic Care Navigator who has excellent communication and prioritisation skills with a flexible person-centred approach to join our supportive team. If you are looking for a fresh start or seeking a new...

  • Care Navigator

    1 week ago


    York, United Kingdom Nimbuscare Ltd Full time

    York Integrated Community is expanding its carenavigator team to support The Frailty Hub at Acomb Garth. We are looking for a dynamic care navigator who has excellent communication and prioritisation skills with a flexible person-centred approach to join our supportive team. If you are looking for a fresh start or seeking a new challenge, this role offers...


  • York, United Kingdom Priory Medical Group Full time

    Job summary Patient Care Navigator Various Hours / Opportunities Available and Locations. Patient Care Navigator (PCN) - "What is that?" you ask You may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and...


  • York, United Kingdom Priory Medical Group Full time

    Job summary Patient Care Navigator Various Hours / Opportunities Available and Locations. Patient Care Navigator (PCN) - "What is that?" you ask You may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and...


  • York, United Kingdom Priory Medical Group Full time

    **Patient Care Navigator** **Patient Care Navigator (PCN) - "What is that?" you ask** You may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and who doesn't. We play a vital role in assisting patients to access...

  • Care Navigator

    3 days ago


    York, United Kingdom Haxby Group Practice Full time

    **Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?** **If this sounds like you, we have the perfect opportunity for you!** We are looking for an individual to join our Care Navigation Team who: - Are enthusiastic and self-motivated -...


  • York, United Kingdom Priory Medical Group Full time

    **Patient Care Navigator** **Patient Care Navigator (PCN) - "What is that?" you ask** You may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and who doesn't. We play a vital role in assisting patients to access...

  • Patient Navigator

    2 weeks ago


    York, United Kingdom Nimbuscare Ltd Full time

    **Patient Navigator - York Integrated Community Team (YICT)** **Salary**: £21,840 to £22,425 per annum (pro rata for part time hours) **Tenure**: Permanent **Hours**: Full-time / Part-time / Flexible working **Job Summary** York Integrated Community Team is expanding its patient navigator team to support the Frailty Hub at Acomb Garth. We are looking...

  • Care Navigator

    2 months ago


    York, United Kingdom Haxby Group Practice Full time

    **PREVIOUS APPLICANTS NEED NOT APPLY** **Are you looking for a more fulfilling career? One that gives you a sense of achievement knowing that each day you are helping people access the healthcare that they need?** **If this sounds like you, we have the perfect opportunity for you!** We are looking for individuals who to join our Care Navigation Team...

  • Patient Navigator

    1 month ago


    York, United Kingdom Nimbuscare Ltd Full time

    Job summary York Integrated Community is expanding its patient navigator team to support The Frailty Hub at Acomb Garth. We are looking for a dynamic patient Navigator who has excellent communication and prioritisation skills with a flexible person-centred approach to join our supportive team. If you are looking for a fresh start or seeking a new...

  • Senior Care Navigator

    3 weeks ago


    York, United Kingdom Nimbuscare Ltd Full time

    To ensure the shift is managed appropriately and duties are allocated effectively and safely. To provide support, guidance, and advice to operational and clinical (where appropriate) colleagues on shift To proactively liaise with clinical staff on shift to ensure the smooth running of the service. To actively manage the patient queue in SystmOne to ensure...


  • York, United Kingdom Spectrum Community Health CIC Full time

    Spectrum Community Health CIC is one of the leading Health and Justice providers in the country. With our partners (Tees, Esk and Wear Valley MHFT & Humankind) we currently deliver Liaison & Diversion (L&D) services in Cleveland, Durham and North Yorkshire police force areas. L&D is a service which aims to provide early identification and support for...


  • York, United Kingdom Priory Medical Group Full time

    Main Duties 1.Receiving patients appropriately, with a smile and with a warm demeanour, efficiently and accurately checking in patients arriving for appointments, making appointments both from in person discussions and via our electronic appointment request tool, issuing prescriptions, taking messages for medical staff or other information as required....


  • York, United Kingdom Spectrum Community Health CIC Full time

    Spectrum Community Health CIC is one of the leading Health and Justice providers in the country. With our partners (Tees, Esk and Wear Valley MHFT & Humankind) we currently deliver Liaison & Diversion (L&D) services in Cleveland, Durham and North Yorkshire police force areas. L&D is a service which aims to provide early identification and support for...

  • Care Navigator

    4 weeks ago


    York, United Kingdom Haxby Group Full time

    The duties and responsibilities to be undertaken by members of the Access team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Head of Access, dependent on current and evolving workload and staffing levels: You will deliver service excellence in a proactive and engaging manner...

  • Service Lead

    2 months ago


    York, United Kingdom Nimbuscare Ltd Full time

    The post holder will be responsible for the management of service delivery during the out of hours period and will act as a point of escalation. You will be responsible for the day-to-day line management of the Out of Hours Operational Team which comprises Senior Care Navigators, Care Navigators and Receptionist / Administrative Assistants with oversight...