Fraud Specialist

6 days ago


Edinburgh, Edinburgh, United Kingdom JP Morgan Chase Bank, National Association Full time
Job Description

At Chase we believe in doing things differently, with our customers at the forefront of our mindset. As one of our Fraud Specialists in First Party Fraud, you will be a key part of our approach.

As a Fraud Specialist within the First Party Fraud team, you will play a crucial role in our operations. Your investigative skills will be put to use as you manage and respond to fraud risks, ensuring the protection of our customers and minimizing losses for both the clients and the bank. Your responsibilities will include investigating suspected fraud cases and utilizing your relationship building and problem-solving skills to effectively manage these cases.

Job Responsibilities:
  • Is able to identify fraud and related financial crime risks and take the appropriate steps to mitigate the risks
  • Posseses an investigative mindset
  • Utilises your excellent communication skills
  • Demonstrates empathy and a problem solving skills
  • Championes improvements to processes and products for colleagues and customers
  • Adapts to working in a start-up environment
  • Embraces a growth mind-set
  • Multitasks effectively
  • Demonstrates an intrinsic passion to deliver first class service
  • Possesses a desire to be a team player and excellent brand ambassador
  • Wants to self-develop and learn
Required qualifications, capabilities, and skills:
  • Previous experience working within Banking
  • Attention to detail
  • Possess an analytic mindset
  • Strong investigative skills
  • Be familiar with different Fraud trends
  • Strong communication skills
  • Proven problem solving skills
Preferred qualifications, capabilities, and skills:
  • Experience in handling application fraud, scams, mules and/or first party fraud
    investigations
  • Investigating fraud or financial crime within a previous role
  • Knowledge of the UK regulatory framework and best practice regarding fraud
    prevention
#ICBCareers #ChaseUKCustomerServices

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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