Financial Crime Operations Investigations Triage

1 week ago

Edinburgh, Edinburgh, United Kingdom JPMorgan Chase Bank, N.A. Full time

As a Triage Specialist within Financial Crime Operations Investigations (FCOI), you will be responsible for escalation intake and prioritization, supporting the broader pipeline management and process adherence and partnering across different teams on case ownership transfers.


Reporting to the Financial Crime Operations Investigations Divisional Lead, you will be responsible for monitoring the incoming referral pipeline, conducting initial investigation to determine appropriate escalation steps and priority.


Job responsibilities:

  • Monitor and manage intake of referrals, unusual activity report and documentation of necessary date, topic, and personnel information
  • Conduct Triage Investigation reviewing unusual activity reports, account information, transactional data, various bank records, and any other required information
  • Leverage Triage Investigation to determine if further investigation, suspicious activity reporting and / or escalation required, establish priority for organised and complex fraud and allocate an organised and complex fraud Investigator
  • Ensure supporting data and documentation is included in the case management system in a timely manner and consistent with the firm's quality standards

Essential experience/skills:

  • Relevant financial sector experience within fraud/financial crime investigations
  • Knowledge and understanding of financial crime legislation/regulations i.e. POCA 2002, UK Bribery Act 2010 and counter terrorist financing
  • Strong communication skills with ability to influence others
  • Strong analytical and research skills, detail oriented
  • Strong time management skills, selfdirecting and capable of dealing with high pressure, time sensitive tasks
  • Qualityfocused work ethic with a strong controls mindset
  • Able to demonstrate flexibility and operate in a changeable environment

Preferred experience/skills:

  • Previous retail experience
ICBCareer

J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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