Gp Receptionist

2 weeks ago


Northampton, Northamptonshire, United Kingdom Primary Care Staff Full time

Are you an experienced Receptionist seeking a new, rewarding opportunity?


County Surgery continually strives to improve work processes that deliver health care with improved results across all areas of our service provision.


We promote a culture of continuous improvement, where everyone counts, and staff are encouraged to make suggestions and contributions to improve our service delivery and enhance patient care.


We are now looking for an experienced
Receptionist to be able to work Monday to Friday on a rota basis between hours per week.

Hours between 07:45 and 18:45.

Previous experience in a people facing receptionist role is essential.

  • Working on the front reception desk to welcome patients in as they arrive for their appointments.
  • Working on phones taking calls from patients looking to book in appointments
  • Processing prescriptions
  • Processing documents
  • Excellent customer service skills with a courteous and friendly demeanour
  • Managing challenging behaviour in a professional manner.

Your Responsibilities;

  • Maintain and monitor the practice appointment system
  • Process personal, telephone, and erequests for appointments
  • Answer incoming phone calls, transferring calls, or dealing with the callers' requests appropriately
  • Manage all queries as necessary in an efficient manner
  • Monitor and maintain the reception area

Job Types:
Permanent, Part-time

Salary:
£10.42 per hour

Expected hours:
No more than 25 per week

Benefits:

  • Company pension
  • Free parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Northampton: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Application deadline: 30/11/2023
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