Gp Receptionist

6 months ago


Northampton, United Kingdom Brook Medical Centre Full time

**Are you an experienced Receptionist seeking a new, rewarding opportunity?**

Brook Medical Centre continually strives to improve work processes that deliver health care with improved results across all areas of our service provision.

We promote a culture of continuous improvement, where everyone counts, and staff are encouraged to make suggestions and contributions to improve our service delivery and enhance patient care.

We are now looking for two experienced **Receptionists **to be able to work Monday to Friday 08:00 - 13:00 and the other to work Monday to Friday 13:00 - 18:30.

**Previous experience in a people facing receptionist role is essential.**
- Working on the front reception desk to welcome patients in as they arrive for their appointments.
- Working on phones taking calls from patients looking to book in appointments
- Processing prescriptions
- Processing documents
- Excellent customer service skills with a courteous and friendly demeanour
- Managing challenging behaviour in a professional manner.

**Your Responsibilities;**
- Maintain and monitor the practice appointment system
- Process personal, telephone, and e-requests for appointments
- Answer incoming phone calls, transferring calls, or dealing with the callers’ requests appropriately
- Manage all queries as necessary in an efficient manner
- Monitor and maintain the reception area

Experience of using Systmone an advantage.

**Job Types**: Part-time, Permanent

**Salary**: £10.42 per hour

Expected hours: 25 - 27.5 per week

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

Application question(s):

- Do you have experience of using Systmone?

**Experience**:

- Reception: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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