Sales Excellence Specialist

2 weeks ago

London, Greater London, United Kingdom Moody's Full time

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Sales Excellence is a critical function to ensure growth, development, and continuous success for each sales employee. The Sales Excellence Specialist will cover the essential topics that a salesperson needs to understand and do their job effectively and efficiently and ultimately increase sales productivity. The sales training specialist will also engage in various projects to support the sales team. Projects may include supporting sellers in our Salesforce application, sales content organization and curation, product certifications, driving adoption and reinforcing our sales methodology and process, working with individual sales operating units and product and sales teams to deliver high-quality industry certifications.

This role will partner with business subject matter experts, Industry Practice Leads, Sales Managers and Executive leadership to ensure alignment and facilitation support. You will be responsible for the effective development, coordination and presentation of training and development programs for all sales employees. In addition, you will manage the assessment of developmental needs to drive training initiatives while identifying and arranging suitable training solutions.

Main Responsibilities:

Build content pages, certifications and sales plays using our sales enablement platform in support of our sales process and growth objectives. Work together with a Senior Sales Excellence partner to deliver high quality relevant content for our sellers in the UK and APAC region Ensure proper KPIs, reporting and analytics are captured in all deliverables Conduct follow-up studies of all completed training to evaluate and measure results; modify programs as needed; develop effective training materials utilizing a variety of media Develop and maintain training communications to ensure employees and customers have knowledge of training events and general product information Regularly reports on the performance of the program and communicates business impact through monthly and/or quarterly reviews. Creates a positive learning environment for all sellers, improving employee morale, while enhancing their skills At times, plan, organize, facilitate and participate in employee sales training

Qualifications:

A bachelor's degree in a relevant subject such as education, business administration or finance At least five years of experience in a corporate or business setting with at least two years working in a sales organization supporting sales teams and sales leaders It would be an advantage to have instructional design experience Experience using a sales enablement platform such as Highspot, Seismic, Allego, Mindtickle, a plus Proven ability to lead by example and foster mentoring relationships Outstanding verbal, written, multi-tasking and presentation skills. Ability to create momentum and foster engagement Strong organizational skills and the ability to meet tight deadlines Excellent leadership, interpersonal, and listening skills Ability to communicate with all levels of internal staff and management Competence in process development, execution, and administration Ability to meet daily, weekly and monthly goals

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

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