Customer Service Advisor

7 days ago


Ballymena, United Kingdom Riada Resourcing Full time

Northern Ireland Housing Executive - Customer Service Advisor - Ballymena
Have you got administrative/ customer service experience and looking for a role within the Public Sector? WhatsApp 'Jobs NI Housing Executive' with your name to to find out more

  • Hourly Rate: £10.98 per hour
  • Location: Ballymena
  • Hours of Work: 37 hrs per week, Monday to Sunday, flexible working pattern
  • Holidays: 36 days pro rata
  • Benefits: Possibility of hybrid working after completion of Induction.
  • Duration: Temporary, ongoing

Duties include:

  • Customer service queries via telephone and facetoface.
  • Supervision and training, providing advice and guidance for the public.
  • All routine and repetitive processes are governed by detailed written instructions.
  • Processes and procedures requiring a working knowledge of Housing Services section.

Criteria:

  • 4 GCSEs to include Maths and English.
  • 1 year's relevant experience in a similar role.


IT/Microsoft Office proficiency
  • Beginner.
  • As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.
Riada Resourcing is an equal opportunities employer.


Riada Resourcing acts as an employment agency for Permanent recruitment and an employment business for the supply of Temporary workers.


Job Types:
Full-time, Temporary contract

Salary:
£10.98 per hour

Work Location:
In person

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