Helpdesk Customer Service Advisor

2 weeks ago


Ballymena, United Kingdom Riada Resourcing Full time

**Contact Aileen Mark | 028 2563 1555**

**Helpdesk Customer Services Advisor - Mid and East Antrim Council - Public Sector - Ballymena - Immediate start**

**About the role**:

- Rate of pay: £ 13.02 p.h.
- Hours of Work: 37 hours per week
- Duration of post: Temporary for 6 months - Immediate start
- Location: Ballymena
- Public Sector

**Duties**:

- Be part of the core Customer Service Team for Waste
- Provide information, advice and guidance in a timely and efficient manner
- Ensuring that all customers receive a professional and comprehensive level of service at all times

**Criteria**:

- 5 GCSEs to include English Language and Maths (grade C or above) or equivalent
- 1 years’ administrative experience in a busy office environment to include:

- Working knowledge of a wide range of administrative activities within a customer service environment
- Proven ability to work proactively in a complex and busy office
- Excellent communications skills
- Confident use of databases and Microsoft packages
- Understanding of the role of Customer Care to Council Stakeholders

Riada Resourcing is an equal opportunities employer.

**Job Types**: Full-time, Temporary contract

**Salary**: £13.02 per hour

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person


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