Customer Service Advisor

2 weeks ago


Ballymena, United Kingdom Riada Resourcing Full time

**Northern Ireland Housing Executive - Customer Service Advisor - Ballymena**

Have you got administrative/ customer service experience and looking for a role within the Public Sector? WhatsApp 'Jobs NI Housing Executive' with your name to 078 7260 1538 to find out more
- Hourly Rate: £10.98 per hour
- Location: Ballymena
- Hours of Work: 37 hrs per week, Monday to Sunday, flexible working pattern
- Holidays: 36 days pro rata
- Benefits: Possibility of hybrid working after completion of Induction.
- Duration: Temporary, ongoing

Duties include:

- Customer service queries via telephone and face-to-face.
- Supervision and training, providing advice and guidance for the public.
- All routine and repetitive processes are governed by detailed written instructions.
- Processes and procedures requiring a working knowledge of Housing Services section.

Criteria:

- 4 GCSEs to include Maths and English.
- 1 year’s relevant experience in a similar role.
- IT/Microsoft Office proficiency - Beginner.
- As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.

Riada Resourcing is an equal opportunities employer.

Riada Resourcing acts as an employment agency for Permanent recruitment and an employment business for the supply of Temporary workers.

**Job Types**: Full-time, Temporary contract

**Salary**: £10.98 per hour

Work Location: In person



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