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Casualty Pre Lit Fraud File Handler

3 months ago

Bolton, Bolton, United Kingdom Davies Group Full time

The File Handler will manage a caseload of suspected fraudulent EL/PL cases on behalf of a number of insurance clients.

The caseload will consist of pre-litigation cases that will either need to be triaged or handled through to settlement or litigation.


The role provides an excellent introduction to EL/ PL claims with the scope for development within the team which handles cases with a potential value of up to £100K, on both a delegated and non-delegated basis.


The role requires a forensic and analytical approach to employment and public liability issues together with experience and/or appreciation of the documents and evidence required in these types of cases.


Key Accountabilities

  • Considering concepts and merits of primary and secondary liability in employment and public liability claims.
  • Handling matters in accordance with client SLA's.
  • Interviewing Insureds and their witnesses and taking statements
  • Instructing investigators/medical and other experts.
  • Reviewing evidence.
  • Reviewing quantum
  • Dealing with Disclosure.
  • Negotiations & liaising with other parties involved in the claim
  • Dealing with routine correspondence.
  • Conducting investigations.
  • Initial report/review and setting strategy for the management of the claim.
  • Reviewing matters throughout.
  • To ensure compliance with the SRA Standards & Regulations

Experience, Skills and Qualifications

  • Experience of EL/PL claims
  • Selfconfident with good telephone and communication skills with people at all levels inside and outside the business
  • An ability to organise and prioritise tasks using initiative
  • Calm under pressure with the ability to reprioritise and delegate effectively when required
  • An ability to maintain attention to detail when dealing with repetitive tasks
  • Good Literacy and IT skills
  • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
  • Ability to work effectively within the Keoghs Shared Values framework


 Teamwork
  • Contributes actively to an environment in which colleagues work cooperatively with each other.


 Attention to Detail
  • Pays appropriate attention to all aspects of a task.
  • Ability to meet targets.

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

Keoghs values
We listen, are down to earth and supportive

We work together towards a common goal

We're friendly with a can do attitude

We care about our clients

We evolve

Contract Type

  • Permanent

Area

  • Casualty

Sub Area

  • Casualty

Office

  • Keoghs Bolton Parklands

Closing Date

  • 18 Apr 2023