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Fraud Case Handler Assistant

2 months ago


Bolton, Bolton, United Kingdom Davies Group Full time
About the Role

We are seeking a highly organized and detail-oriented Fraud Case Handler Assistant to join our team at Davies Group. As a Fraud Case Handler Assistant, you will play a crucial role in supporting our File Handlers in managing cases from start to finish.

Key Responsibilities
  • Case Management: Assist in managing cases, ensuring timely and accurate completion of tasks, and maintaining high-quality case files.
  • Investigations: Conduct thorough investigations, analyze evidence, and provide recommendations to support case strategies.
  • Litigation: Assist in drafting court documents, costs schedules, and other procedural documents, ensuring compliance with relevant laws and regulations.
  • Client Excellence: Provide exceptional client service, ensuring maximum client satisfaction and adherence to agreed client guidelines.
  • Financial Management: Manage case finances, ensuring timely and accurate billing, and maintaining profitability.
  • Cultural Excellence: Embody the Keoghs Values and adhere to the company's Shared Behaviour framework.
Requirements
  • Education: Established interest in law, either through further education or experience in a process-driven legal environment.
  • Experience: Experience in drafting court documents, understanding of processes, and good telephone and communication skills.
  • Skills: Ability to organize and prioritize tasks, analyze evidence, and maintain high-quality case files.
  • Soft Skills: Excellent client care, organization, adaptability, teamwork, and communication skills.
What We Offer

As a Fraud Case Handler Assistant at Davies Group, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional client service and achieving business objectives.