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Care Co-ordinator

3 months ago

Crewe, Cheshire East, United Kingdom Betamindes Care Services Full time

Betamindes Care Services are an established, family run business, based in Wistaston that provides high standard of care to a variety of clients in the community.


Betamindes are currently looking for an outgoing and empathic individual with excellent communication skills who enjoys empowering and supporting others.

Being a Care Coordinator is about more than just rota management.

You will be responsible for supporting the Manager with Business Growth and ensuring we are always delivering the highest possible standard of care.


We pride ourselves on delivering care that truly meets the needs of the individual we support, and your role will be fundamental to ensuring this happens every day by matching Customers and Carers not only based on availability, but also personality.


Responsibilities of the role:
(But not limited too)

  • Rostering staff to provide a safe & efficient delivery of service to our clients.
  • Monitor community care workers & carry out supervisions.
  • Liaise with other professionals involved in the service users care.
  • To support and / or be included in the On-Call service during out of hours.

Skills and abilities:

  • Able to work as part of a team as well as under own initiative
  • Skilled logistics
  • Highly organised and able to prioritise.
  • Good oral and written communication skills
  • Knowledge of domiciliary care provision.

Preferable:

  • Have or be willing to work towards a QCF (NVQ) level 2 or 3 in Care or equivalent.
  • Domiciliary Care experience.

Required:

  • IT skills
  • Excellent customer service skills

Personal Qualities:

  • Pleasant, helpful, good concise telephone manner with customer focus
  • Flexibility to cope with changing demands and priorities
  • Calm under pressure
  • Own transport essential
You must be able to use our software based system, outlook and word. Office hours are Monday to Friday 8.30am to 5pm.

Ideally, we are looking for an individual who has experience in Administration and Rostering systems.

There will be a requirement for participation in the on-call rota; being prepared to cover calls in the community in the event that you are unable to arrange alternative cover.

Applicants must be 18+ to provide personal care and companionship
Full UK driving licence is essential
Mileage allowance, Pension, Holiday Pay, 28 days holiday includes Bank holidays.
Career development opportunities

Job Location:
Wistaston, Crewe.

Job Type:
Permanent

Salary:
From £26,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Onsite parking
  • Referral programme
  • Sick pay
  • Store discount

Day range:

  • Monday to Friday

Physical setting:

  • Homecare

Application question(s):

  • Have you done rotas within homecare?

Experience:

- rotas: 1 year (required)

Licence/Certification:

  • Drivers licence and access to a car (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person