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Customer Service Advisor
4 months ago
At InXpress we are delighted to announce that due to rapid growth we are now recruiting for a Customer Service Executive.
Our growing freight consultancy requires additional full time Customer Service Executive to work in itsDriifield Location
Who we are:
We are part of a global franchise operation with over 400 offices worldwide and, working with our major carrier partners such as DHL, UPS and FedEx, we provide worldwide shipping and logistics services to small and medium sized businesses.
Who you are
- Enthusiastic,
- The skills to influence and persuade people
- Great team player
- Experience customer service environment
- Hungry and ambitious with drive to succeed
- Strong communication skills
- Excellent phone manner
- Be able to work on own initiate with mínimal supervision
Your Role:
- Using your firstclass communication skills you'll be responsible for retaining and managing existing relationships with our customers.
- Working closely with our carrier partners providing our customers with best advice and solutions saving the both time and money
- Giving customers quotes to send parcels domestically and internationally
- Data entry
- Following up on failed collections and failed deliveries
- Working closely with our other departments
- Will be provided with a thorough induction
- Set up to succeed so they have all the skills to do their job
Job Types:
Full-time, Permanent
Pay:
£21,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- Driving License would be an advantage
Experience:
- Customer service: 1 year (preferred)
Location:
- Driffield and Rural (required)
Work Location:
On the road