Helpdesk/customer Service Advisor

6 months ago


Brighton and Hove, United Kingdom Bridge of Hope Full time

Title**:Helpdesk/Customer Service Advisor**

Location**:Brighton**

Start Date**:ASAP**

Pay Rate**:£12.81ph PAYE**

Our client who are one of the leading companies are currently recruiting for a **Helpdesk/ Customer Service Advisor **to join their team on a Temporary basis in the Brighton area with the opportunity to go permanent for the right person.

Monday to Friday role

**Duties**:

- Raise Purchase Orders/Invoices
- Plan PPM work for engineers and sub-contractors
- Dealing with phone calls on various issues from customers
- Arranging for the attendance porters/cleaners to newly reported requests
- Collate accurate reports as required.
- Advising clients of correct contact details for Facilities Manager, Building Managers, and Porters
- Ad hoc administration duties.
- Managing quoted works process liaising with contract staff where required.

**Requirements**:

- Customer Service Skills
- Understanding of the planning/scheduling maintenance works or similar (desirable)
- An excellent telephone manner.
- Ability to work under pressure and meet tight deadlines.
- Working knowledge of MS Office including Excel and Outlook.

Resourcing Group is acting as an Employment Agency in relation to this vacancy.


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