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Sales & Design Consultant - Full Time

3 months ago


Edinburgh, Edinburgh, United Kingdom BoConcept Scotland Full time

Do you have a passion for selling modern interior design in a beautiful retail store environment? Here at BoConcept, we are looking for a full-time Sales & Design Consultant for our Edinburgh Showroom, on Rose Street in the City Centre.

Based on an average sales target of £25,000 per month, on-target earnings would
be £28,000 per year. Our top performers can and do earn well over
£32,000 per year with no ceiling.

ABOUT THE COMPANY


BoConcept was born in Denmark in 1952, and is today a premium retail lifestyle brand with over 300 stores in more than 65 countries.

We design, produce, and sell contemporary Danish furniture, accessories, and lighting to style-conscious customers. We also help our customers create a personal home with our comprehensive in-home or store interior design service.

ABOUT THE ROLE
This is a fantastic opportunity to be part of our capital city's showroom.

You will be joining an experienced management team, complete an onboarding programme alongside your new teammates, take part in training together and have constant support from experienced team members across the company.


We believe in developing strong relationships between team members and working together, so a good, fun working environment to work in.


A typical working day in BoConcept Edinburgh might start with a morning meeting with your colleagues, discussing key design projects, sharing ideas and best practices, and updating your colleagues on your planned tasks and appointments for the day.


From there, you may spend the morning working on a design proposal for a client who contacted you the previous day, while one of your colleagues pops out to do an at-home design visit with a client, and another is re-styling one of the showroom studios.


Your afternoon could be spent contacting your existing and potential clients, while one colleague works on a design with a walk-in customer, and another is collating accessories for a styling appointment and coordinating a show-home with our logistics team.

Our most successful team members enjoy approaching customers visiting the store and engaging with them to identify their needs.


Each member of the team will have a range of responsibilities to cover all admin such as order processing, booking in deliveries, collecting order balances, ordering fabric samples, printing & placing product ticketing and handling customer complaints.


No two days will be alike at BoConcept Edinburgh, but the core element is always the same: We offer exceptional design advice and customer service to a design-conscious customer, helping them make an intelligent and informed buying decision, and creating their perfect space.


All Sales/Design Consultants will be fully trained to use Roomplanner - our in-house design software - to help customers design their customised furniture and plan the layout of their homes.


All Sales/Design Consultants will be provided with in-depth product and sales training, and teams work to individual and store monthly sales targets.


WHO WE'RE LOOKING FOR

  • Is sales driven, with a proven track record in exceeding set goals and targets
  • Is devoted to exceeding customer expectations at _all_ stages of the sales process
  • Can demonstrate their ability to grow sales through strong customer relationships
  • Has experience in interior design and/or selling furniture or fashion, or can demonstrate a flair in these fields.
  • Has the ability and maturity to manage their own time responsibly
  • Has good IT skills, with the ability to learn new programs quickly
  • Has a bright personality and selfconfidence
  • Has ambition to succeed, with the courage to dive in at the deep end
A working knowledge of Adobe Photoshop/InDesign is advantageous, but not essential as basic training will be provided.

A background in interiors & design is advantageous, but not essential. If you have a flair and appreciation for design and interiors, we can teach you all the rest.

Full-time working pattern is 5 days out of 7, Mon - Sun.

Weekend and bank holiday working is normal but time off can be booked in advance.

Full-time holiday entitlement is 30 days per year.


We offer an excellent bonus structure; fantastic employee perks; a varied working week; and free coffee on tap, all day, every day.

Remote working is not normally available.

OUR CORE VALUES
At BoConcept, we believe that a culture should be built from the inside out.

Growth, customer focus and performance have many metrics, but we believe the most important is the satisfaction of our people.

The feeling of being empowered to produce our best results.

That's why we have created a set of values:
the foundation of our collective culture - and shared success. We call it The BoConcept Way. When we build our team, we're looking for people who have D.R.I.V.E..

DEVELOP YOURSELF
Constantly develop and renew yourself so that you are always ready for a new challenge.

REACH THE GOAL
Decide where you're headed