Surf Coach
2 weeks ago
Join Our Team:
Surf Coach
About Us:
Lost Shore** is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, arriving next to Europe's largest indoor climbing arena, is putting Scotland on the map for all the right reasons
But it's the range of other activities and leisure offerings that make us so special, offering something for everyone.
Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.
The Role:
Surf Coach
The Surf Coach Team are responsible for delivering our Surf Lessons and Sessions, they play a critical role in introducing people to our sport; creating a safe and positive environment and enabling people to achieve their goals within their desired timescales.
Role Overview
- Delivering the day to day Surf Lessons and Sessions experience at the Lost Shore Surf Resort (LSSR), Edinburgh.
- Working as the Team Leader of the Surf Coach Team.
- Accountable for delivering a world class visitor experience in Surf Operations and ensuring that everything is safe, hygienic and legally compliant.
- Reporting to the Surf Operations Manager (SOM), working with the Head Coach and the Head Lifeguard.
Visitor Experience:
Working with the Head Coach and the Head Lifeguard to understand visitor needs, exceed expectations, and achieve targets for visitor satisfaction and return rates, ensuring high-quality, timely, and budget-conscious service delivery in Surf Operations.
Working as a Team:
Fostering a positive work culture alongside the Head Coach and the Head Lifeguard, staying responsive to feedback, maintaining clear communication channels, addressing challenges promptly, and ensuring adherence to People Policies and Procedures within the Surf Coach Team.
Financial Aspirations:
Collaborating with the Head Coach and the Head Lifeguard to manage Surf Operations budget, revenue targets, and adherence to financial policies, while supporting overall departmental income goals.
Ways of Working:
Ensuring strict adherence to the LSSR's Health and Safety policies, maintaining up-to-date training records and compliance with Risk Assessments, overseeing Surf Lessons and Sessions within regulatory boundaries, fostering a robust H&S culture, leading incident responses, and ensuring accurate incident documentation within the Surf Coach Team.
Qualifications, Skills and Experience
- ISA Level 1 qualification desireable
- Thrives under pressure, displaying high energy and unwavering determination to achieve excellence.
- Customercentric mindset, rejecting mediocrity and consistently striving for toptier standards.
- Exceptional interpersonal skills, adept at motivating, leading, and inspiring others to success.
- Exemplary organisational and timemanagement abilities, coupled with meticulous attention to detail, ensuring tasks are executed efficiently and effectively.
- Successfully complete PVG through Disclosure Scotland
Additional Information:
As a Surf Coach you'll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort's smooth operation during peak times is essential.**
Why join the Lost Shore Team?
- A frontrow seat to the opening of Europe's largest inland surf resort.
- Sunsets over the surf lake (because everyone need a moment to breathe).
- A team that knows how to have fun at work but equally understands the value of hard graft.
- A chance to put your stamp on Lost Shore's legacy.
- On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more
INDEXECINDUS
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