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Head Coach

4 months ago

Edinburgh, United Kingdom Lost Shore Surf Resort Full time

Join Our Team: Head Coach



About
Us: Lost Shore is
about bringing a world-first and world-beating surf resort to the outskirts of
the capital. The largest inland wave pool in Europe, arriving next to Europe’s
largest indoor climbing arena, is going to put Scotland on the map for all the
right reasons



But
it’s the range of other activities and leisure offerings that make us so
special, offering something for everyone.



Picture
a surfing paradise where surfers, tourists, and locals converge—a place where
adventure meets relaxation.



The Role: Head Coach



The
Head Coach leads and motivates the Surf Coach Team by creating the right
atmosphere; fostering a positive work environment; encouraging strong teamwork
and running shifts, assigning tasks and providing training as and when required. 



Role Overview



§ 
Delivering
the day to day Surf Lessons and Sessions experience at the Lost Shore Surf
Resort (LSSR), Edinburgh.



§ 
Working
as the Team Leader of the Surf Coach Team.



§ 
Accountable
for delivering a world class visitor experience in Surf Operations and ensuring
that everything is safe, hygienic and legally compliant.



§ 
Reporting
to the Surf Operations Manager (SOM), the role is a Supervisory role at the
LSSR and involves working with and alongside the Head Lifeguard.

Visitor
Experience:
Support the Surf Operations Manager (SOM) to achieve our Visitor Numbers
budget, ensure high-quality surf lessons, and exceed targets for repeat
visitors by actively responding to feedback and fostering a positive,
customer-centric team culture.



Working
as a Team: Work
with the SOM to recruit top Surf Coaches, drive team performance, exceed
visitor expectations, and ensure adherence to policies while fostering clear
communication and timely issue resolution across the Resort.

Financial Aspirations: Collaborate with the Surf Operations Manager (SOM) to develop and implement the Surf Operations budget, ensuring income targets and cost management are met, while guiding the Surf Coach Team to achieve daily operational excellence and adhere to financial policies, supporting overall Resort profitability and success.

Ways of Working: Ensure compliance with LSSR's Health and Safety policies,
maintain accurate training records and Risk Assessments, foster a strong safety
culture, support incident management, and uphold legal standards for Surf
Lessons and Sessions.






Qualifications, Skills and Experience

§  ISA 1 Qualification



§  Thrive
under pressure with high energy, determination, and an unyielding drive for
excellence.



§  Embrace a
customer-centric approach, never settling for second best and always striving
to exceed expectations.



§  Possess
exceptional people skills, inspiring and motivating others while leading by
example.



§  Exhibit
excellent organisational and time-management abilities, with a keen eye for
detail.



§  Demonstrate
a passion for surfing and a genuine commitment to helping others progress as surfers.

§  An interest
in the maintenance and technology of our equipment is a bonus. Experience in
surfboard or wetsuit repairs is of course not a necessity, but it would be an
advantage.



§  Maintain peak fitness levels to
confidently conduct training sessions and perform real-life rescues with ease.



§  Successfully
complete PVG check through Disclosure Scotland



Why join the Lost Shore Team?




  • A
    front-row seat to the opening of Europe’s largest inland surf resort.
  • Sunsets
    over the surf lake (because everyone need a moment to breathe).
  • A
    team that knows how to have fun at work but equally understands the value
    of hard graft.
  • A
    chance to put your stamp on Lost Shore’s legacy.
  • On
    top of an attractive salary you will also enjoy a competitive benefits
    package including 28 days paid holiday, pension and lots more