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Ecommerce Team Coordinator
3 months ago
Are you searching for a chance to enhance your E-commerce skills? Look no further
Our client is in need of a dedicated E-commerce Team Coordinator to join their dynamic team. You will take charge of managing a small team's workload, overseeing special projects for the website, and assisting the Head of E-commerce & Marketing. This role offers the opportunity to handle sales on eBay and Amazon, as well as manage sales processing and customer support.
Duties and Responsibilities:
- Manage team workload and ensure fair distribution
- Support special projects for website development
- Quality check the website
- Manage sales on eBay and Amazon
- Process sales orders from partners
- Interact with customers professionally
- Handle supplier communication
- Initiate returns and collections
- Update order and CRM system
Other duties include:
- Maintain client files
- Generate customer quotes
- Offer additional products/services
- Perform basic administrative tasks
- Have strong computer skills
- Proactively solve problems
- Be flexible and assist colleagues
- Update product database
Requirements:
- Prior experience in E-commerce
- Knowledge of eBay management
- Customer service experience
- Excellent communication skills
- Ability to multitask
- Detail-oriented
- Innovative mindset
- Ability to work under pressure
Altitude-Recruitment Limited is the point of contact for this opportunity.
