Proposition Lead

1 week ago


Tunbridge Wells, Kent, United Kingdom AXA Full time

It's a great time to become part of the Marketing and Communications team at AXA, as we're investing heavily across all UK&I businesses to revamp, provide new digital services to our customers, and simplify our business operations.

To help shape the AXA Health Plan, we're on the lookout for a skilled individual to join our team.

What the role involves:

  • Lead the development of our top-notch digital PMI proposition for new distribution channels and audiences.
  • Drive the development of related health and travel propositions in the market, from insight to execution.
  • Collaborate with Digital Delivery and Change teams to bring new propositions to life.
  • Create customer and business reporting framework, facilitate cross-functional review sessions, and establish a feedback loop for impactful improvements.
  • Manage partner selection and implementation of new service models.
  • Supervise and mentor a team of three, cultivating strong development plans to foster a high-performance team.
  • Introduce and enhance loyalty propositions within core products to boost customer loyalty and lifetime value.
  • Establish a robust risk management framework for governing proposition development.

Requirements:

  • Proven experience in developing digital and non-digital products from insight to launch in a regulated sector.
  • Experience in using customer insights to drive proposition concept design.
  • Understanding of the UK Healthcare sector dynamics and trends.
  • Familiarity with regulations concerning financial services product development.
  • Awareness of cost and pricing models in regulated market product delivery.
  • Knowledge of procurement processes, developing new operating models, and onboarding new partners.
  • Ability to proactively create risk management frameworks for financial, non-financial, and clinical risk control.
  • Skilled at nurturing talent and devising effective personal development plans for continuous team enhancement.
  • Understanding of commercial dynamics in target sectors and leading financial modeling of new proposition development business cases.
  • Project management expertise with a track record of delivering propositions on time and within budget.

This is a brief summary of the role, and if you're keen on being part of the AXA team, click on the application button to submit your CV.


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