![Phoenix Group](https://media.trabajo.org/img/noimg.jpg)
Client Solutions Support Representative
2 weeks ago
Location and flexible working:
Edinburgh.
We recognise the benefits of flexible working and will discuss what is important to you and balancing this with business requirements during the recruitment process.
Job Type:
Permanent
Closing Date: 14th June
Salary and benefits:
Up to £25,000 plus 8% bonus up to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more
Recruiter:
Douglas Smith
We have an incredible opportunity to join us here at Phoenix Group as a Client Solutions Support Representative in our Workplace Client Solutions team.
Who are we?
We want to be the best place that any of our 6,800 colleagues have ever worked.
We're the UK's largest long-term savings and retirement business.
We offer our 12 million customers products across our market-leading brands, including Standard Life, SunLife and ReAssure, with c.£259 billion of assets under administration.
We're a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we're not done yet.
The role
- Quality checking governance reports and issuing them to internal and external clients
- Creating and delivery of monthly reports, scheme audits and bespoke reporting for our largest workplace clients
- Answering queries on the reports, ensuring all responses are accurate and of a high quality
- Identifying any improvements and potential problems, taking appropriate action to escalate and resolve
What we're looking for
- Strong computer skills with experience with Excel, Power Point and PDF
- Great communication skills, being able listen and understand what is being asked and being able to deliver the answer both verbally and written
- Demonstrate a cando attitude and be able to multitask and work under pressure to meet tight deadlines in a team environment
We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds.
If your experience looks different from what we've advertised and you believe that you can bring value to the role, we'd love to hear from you.
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
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