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Bank Support Worker

3 months ago

Basildon, Essex, United Kingdom Sanctuary Supported Living Full time

Location:
Basildon, South East, GB, SS15 5AX- Department: Supported Living Services- Operation: Sanctuary Supported Living-
Closing Date: 28/02/2024- Salary: £12.09 / hour- Requisition: 215907
Bank Support Worker

Dove Cott Foyer and Swan House Foyer, Basildon

£12.09

Hours as and when required


Do you need flexibility in the days you work? Our bank roles (sometimes referred to as "relief roles" in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support.

However, you aren't guaranteed shifts every week as hours are worked as and when required.


We're seeking an experienced Bank Support Worker to join our teams across Dove Cott Foyer and Swan House Foyer, to make a real difference to the lives of our customers.

Both schemes are in close proximity to each other

Swan House Foyer provides supported housing for single young people aged 18 to 24.

Dove Cott Foyer provides supported accommodation for single, young parents aged who are pregnant or have a child or children.

Across both of our services our teams encourage our customers to develop their skills and live as independently as possible.

Working closely with the Foyer Federation we run a programme of workshops and projects designed to support the needs of the young people to prepare them for independent living.

We're looking for supportive and positive people to empower our customers.

You may be faced with challenging situations daily so you will need to be resilient and confident in managing these.

On occasion you may be required to lone work.


We value our team and encourage learning and progression through our comprehensive induction programme, as well as ongoing training to develop new and existing skills and encourage progression.

We have our own Learning and Development Academy, who provide a wide range of training courses, open to all.


Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.

The role of Bank Support Worker is referred to internally at Sanctuary as Bank Project Worker.

The role of Bank Support Worker will include:

  • Regularly assessing the needs of customers by writing and updating support plans, and signposting access to education, training, and employment
  • Prompting and motivating customers to support them in their daytoday living
  • Supporting with group customer involvement activities like cooking and baking sessions, open to all customers at the service
  • Offering advice in relation to fulfilling tenancy conditions
  • Assisting customers with managing finances and welfare benefits
  • Encouraging social inclusion and helping customers to build their confidence, resilience, and selfesteem
  • Ensuring Sanctuary Supported Living delivers its safeguarding responsibilities
  • Completing some house management tasks, including health and safety checks in the building and monitoring arrears

Skills and experiences:

  • Proven experience of working with vulnerable people
  • A positive approach to working with young people who have a range of needs
  • Good interpersonal and customer care skills, with an approachable attitude
  • Effective communication skills
  • Sound knowledge of action/support planning, key working, risk assessment and safeguarding
  • Ability to work on your own initiative
  • Basic knowledge of Microsoft Word and Excel or similar
  • NVQ3 in Health & Social Care, or willing to work towards is desirable

Why work for us?


We're united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.


No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.


We won the West Midlands Care Employer Award , in recognition of our commitment to our staff and supporting our teams to be their best.

We've also been awarded Investors in People Gold status for the second time - because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We're committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we'll support you to be your best self. We'll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

Are you ready to be your best?
Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:

  • £12.09 per hour
  • A variety of online discounts and rewards from major retailers
  • Health and wellbeing plans
  • A wide range of learning and development opportunities
Download our Recruitment Pack to