Current jobs related to Communication and Engagement Manager - Swansea, City and County of Swansea - UK Civil Service

  • Communication and Engagement Lead

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    About the RoleWe are seeking a highly skilled and experienced Communication and Engagement Lead to join our team at the Driver and Vehicle Licensing Agency (DVLA). As a key member of our Operational Customer Services Directorate (OCSD), you will play a critical role in supporting the delivery of our communication and engagement activities.Key...

  • Communication and Engagement Lead

    2 weeks ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    About the RoleWe are seeking a highly skilled and experienced Communication and Engagement Lead to join our team at the Driver and Vehicle Licensing Agency (DVLA). As a key member of our Operational Customer Services Directorate (OCSD), you will play a critical role in supporting the delivery of our communication and engagement activities.Key...

  • Community Engagement Specialist

    1 month ago

    Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full time

    Become a vital part of our team at City & County of SwanseaWe are on the lookout for a Community Engagement SpecialistAssist individuals participating in our initiativesEngage with local organizations and residents to promote awareness of our servicesWork in partnership with various stakeholders both within and outside the CouncilEnjoy the chance to...

  • Resource Manager

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    About the RoleWe are seeking a highly skilled Resource Manager to join our team at the Driver and Vehicle Licensing Agency (DVLA). As a key member of our Operational and Customer Services Directorate (OCSD), you will play a critical role in managing headcount and providing strategic support to our business areas.Key ResponsibilitiesCoordinate changes in...

  • Resource Manager

    3 weeks ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    About the RoleWe are seeking a highly skilled Resource Manager to join our team at the Driver and Vehicle Licensing Agency (DVLA). As a key member of our Operational and Customer Services Directorate (OCSD), you will play a critical role in managing headcount and providing strategic support to our business areas.Key ResponsibilitiesCoordinate changes in...

  • Strategic Communications Lead

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    About the RoleWe are seeking a highly skilled Strategic Communications Lead to join our team at the Driver and Vehicle Licensing Agency (DVLA). As a key member of our Operational Customer Services Directorate (OCSD), you will play a critical role in supporting the delivery of our communication and engagement activities.Key ResponsibilitiesDevelop and...

  • Strategic Communications Lead

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    About the RoleWe are seeking a highly skilled Strategic Communications Lead to join our team at the Driver and Vehicle Licensing Agency (DVLA). As a key member of our Operational Customer Services Directorate (OCSD), you will play a critical role in supporting the delivery of our communication and engagement activities.Key ResponsibilitiesDevelop and...

  • Community Support Worker

    11 hours ago

    Swansea, City and County of Swansea, United Kingdom SENSE, THE NATIONAL DEAFBLIND AND RUBELLA ASSOCIATION Full time

    Job Title: Community Support WorkerWe are seeking a dedicated and caring individual to join our team as a Community Support Worker. As a member of our team, you will provide support to individuals with sensory impairments, enabling them to maintain their independence and engage in activities that are important to them.About the RoleProvide support to clients...

  • Community Support Worker

    10 hours ago

    Swansea, City and County of Swansea, United Kingdom SENSE, THE NATIONAL DEAFBLIND AND RUBELLA ASSOCIATION Full time

    Job Title: Community Support WorkerWe are seeking a dedicated and caring individual to join our team as a Community Support Worker. As a member of our team, you will provide support to individuals with sensory impairments, enabling them to maintain their independence and engage in activities that are important to them.About the RoleProvide support to clients...

  • Public Engagement Specialist

    1 month ago

    Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full time

    Become a vital part of our team at City & County of SwanseaWe are on the lookout for a dedicated Community Engagement OfficerAssist individuals participating in our initiatives within the Swansea areaEngage with local organizations and residents to enhance program visibilityWork in partnership with a variety of service providers, both within and outside the...

  • Customer Engagement and Sales Specialist

    1 month ago

    Swansea, City and County of Swansea, United Kingdom Amplifon Group Full time £23,400

    Customer Engagement and Sales Specialist We are seeking a dedicated Customer Engagement and Sales Specialist to join our dynamic team. In this role, you will be pivotal in managing customer interactions and supporting our audiologists. Your responsibilities will include: Reception Management: Oversee the reception area, ensuring a welcoming environment for...

  • Commercial Engagement Specialist

    1 month ago

    Swansea, City and County of Swansea, United Kingdom Government Commercial Function Full time

    Position OverviewThe transport infrastructure is essential to the daily lives of citizens, connecting families, facilitating commutes, and ensuring the availability of fresh produce in stores. The Department for Transport (DfT) is integral to the seamless operation of rail, road, and aviation services that we depend on.The DfT plays a crucial role in...

  • Strategic Communication Lead

    4 weeks ago

    Swansea, City and County of Swansea, United Kingdom Government Recruitment Service Full time

    Strategic Communication LeadThe Government Recruitment Service is seeking a skilled Strategic Communication Lead to join our team. As a key member of our Operational Customer Services Directorates (OCSD) team, you will play a vital role in delivering best-in-class communication and engagement activities to stakeholders across the directorate.As a Strategic...

  • Senior Product Manager

    7 days ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    Job SummaryWe are seeking a highly skilled Senior Product Manager to join our team at the Driver and Vehicle Licensing Agency. As a Senior Product Manager, you will be responsible for leading the development and delivery of complex digital products and services that meet the needs of our customers.Key ResponsibilitiesManage multiple products or a single...

  • Senior Product Manager

    7 days ago

    Swansea, City and County of Swansea, United Kingdom Driver and Vehicle Licensing Agency Full time

    Job SummaryWe are seeking a highly skilled Senior Product Manager to join our team at the Driver and Vehicle Licensing Agency. As a Senior Product Manager, you will be responsible for leading the development and delivery of complex digital products and services that meet the needs of our customers.Key ResponsibilitiesManage multiple products or a single...

  • Communications and Marketing Coordinator

    1 month ago

    Swansea, City and County of Swansea, United Kingdom ATG Entertainment Full time

    Communications and Marketing CoordinatorJoin ATG Entertainment as a Communications and Marketing CoordinatorATG Entertainment is a leader in the live entertainment sector.Our extensive knowledge and skills empower producers and creative talents to realize their visions, delivering memorable performances for audiences in our iconic venues, all while providing...

  • Customer Engagement Consultant

    1 month ago

    Swansea, City and County of Swansea, United Kingdom Natwest Full time

    Join Our Team as a Personal Banking AdvisorAs a Personal Banking Advisor, you will play a crucial role in assisting our esteemed customers, guiding them towards achieving their financial aspirations. Your proactive approach will be key in enhancing the overall banking experience for our clients.Your Responsibilities:Act as the primary point of contact for...

  • Community Outreach Officer

    6 days ago

    Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full time

    About the RoleWe are seeking a highly motivated and experienced Engagement and Support Officer to join our team at the City & County of Swansea. The successful candidate will play a key role in delivering the Employability Programme, working closely with local community groups and individuals to raise awareness and promote opportunities for those furthest...

  • Community Outreach Officer

    6 days ago

    Swansea, City and County of Swansea, United Kingdom City & County of Swansea Full time

    About the RoleWe are seeking a highly motivated and experienced Engagement and Support Officer to join our team at the City & County of Swansea. The successful candidate will play a key role in delivering the Employability Programme, working closely with local community groups and individuals to raise awareness and promote opportunities for those furthest...

  • Lead Commercial Engagement Specialist

    1 month ago

    Swansea, City and County of Swansea, United Kingdom Government Commercial Function Full time

    Position OverviewThe transport network is integral to the daily lives of individuals across the nation, facilitating connections among families, enabling millions to commute to work, and ensuring the availability of fresh produce in our stores. The Department for Transport (DfT) is at the forefront of managing and enhancing the rail, road, and aviation...

Communication and Engagement Manager

3 months ago

Swansea, City and County of Swansea, United Kingdom UK Civil Service Full time

We Have an Amazing Opportunity for You

Company: Driver and Vehicle Licensing Agency (DVLA)

Are you a skilled communicator, excited about delivering important messages and engaging with others?

Do you thrive in a dynamic environment with multiple tasks to manage?

Can you establish strong and influential connections with various stakeholders?

If your answer is yes, then we want to hear from you

This position offers a fantastic chance to work in a fast-paced role with diverse responsibilities, providing you with valuable exposure within DVLA and a deep understanding of the agency at an organizational level.

Job Description

The Communication and Engagement Manager (CEM) plays a key role in delivering professional communication services. Serving as the primary contact for all internal communication and engagement activities within the directorate. The CEM is responsible for developing and implementing communication and engagement plans, in alignment with DVLA's strategy. They provide guidance and support to the director, senior managers, and teams to achieve their communication goals.

As a CEM, you will be expected to actively engage with a diverse group of stakeholders, fostering positive relationships at all levels. You will be part of a network of CEMs within the agency, where you will cultivate relationships, share achievements, face challenges, and exchange ideas. Additionally, the role involves supporting the agency's Attraction strategy, including the planning and coordination of participation in external events. You will also be involved in organizing internal staff events, collaborating with Attraction leads across the agency, and occasional travel may be required.

Being able to adapt to changing priorities and sudden requests, you will organize yourself and your team efficiently to meet deadlines. You will also have the opportunity to oversee two staff members. If you lack prior experience in line management, we will assist you in developing the necessary skills.

If you are someone who enjoys innovation, working on diverse projects, and interacting with a wide array of individuals, we strongly encourage you to apply. This exciting role promises a host of challenges and opportunities for growth.

Responsibilities

Your role will entail, but not be limited to:

  • Editing and customizing internal and external messages to maintain corporate standards and ensure effective communication tailored to the varied audience within HRED and the Agency.
  • Participating in various communication forums to keep the HRED Communications and monthly planner up to date.
  • Creating and supporting HRED Communication campaigns, guiding SMEs in following communication processes, and evaluating campaign success.
  • Leading the HRED Communications Team to deliver high-quality messages across all HRED communications and Intranet pages.
  • Supporting the Agency's Attraction strategy, organizing event attendance and maintaining the Agency's career sites as per business requirements.

For a detailed overview of the role, please refer to the attached role profile.

Additional Information

Applications are welcome from those seeking full-time, part-time, or job-sharing roles. Full-time positions at DVLA comprise 37 hours per week. Flexible working options may be available based on business needs. If you have specific flexible or part-time working preferences, kindly reach out to the vacancy holder before applying to avoid any potential conflicts later in the recruitment process.

Located in Swansea, this role follows a hybrid work model allowing flexibility between home and on-site work, subject to business requirements. This setup also facilitates ongoing support, development, and collaboration with colleagues. It is expected that you will spend at least 60% of your working time at the DVLA office. During the recruitment process, we encourage discussing the working arrangements associated with this role.

Person Specification

We are seeking an individual with a fervor for delivering top-notch written and verbal communications. The ideal candidate will have experience in communicating key messages to diverse audiences.

You should possess strong digital skills and a proficient understanding of Microsoft Office, particularly Outlook, Powerpoint, and Excel.

Organized, adaptable, and resilient individuals who can effectively manage competing priorities, meet deadlines, and deliver work to high standards are encouraged to apply.

If you are a creative problem-solver with a knack for offering innovative ideas and solutions, enjoy collaborating with others, possess strong interpersonal skills, and can build relationships across all levels, this role might be perfect for you.

Join DVLA - A Place Where You Can Be Yourself

Given our commitment to maintaining a respectful and inclusive workplace where everyone's individual needs are prioritized, DVLA is an excellent place to work. Numerous staff network groups are run by employees to provide support to their peers.

Due to the dynamic nature of our business, vacancies may arise at any time. Therefore, this recruitment campaign may establish a reserve list that will be valid for 12 months to address potential future demand.

Behaviours

You will be evaluated based on the following behaviors throughout the selection process:

  • Leadership
  • Delivering at Pace
  • Working Together
  • Communicating and Influencing

Benefits

Working with us in the Civil Service comes with a range of exceptional benefits:

  • Outstanding learning and development opportunities tailored to your role
  • Flexible working arrangements promoting a healthy work-life balance
  • Generous employer contribution averaging 27%, depending on salary rate and chosen pension scheme
  • Starting with 25 days of annual leave, increasing annually up to 30 days pro rata
  • Access to staff discount platform
  • 24-hour Employee Assistance Programme offering confidential assistance and advice to staff members

Discover more about the numerous opportunities and benefits of working at DVLA on our official website.