Transport Support Advisor

2 weeks ago


Liverpool, Liverpool, United Kingdom Containerships Full time

CMA CGM Inland Services | About Us

CCIS (CMA CGM Inland Services) is a subsidiary of the CMA CGM Group, dedicated to the development of land transport solutions.

It offers complete and integrated logistics solutions with high added value, adapted to the specific needs of its customers throughout their supply chain: storage, picking, kitting, processing of packaged goods, post-manufacturing and loading and unloading.

MAIN PURPOSE

To provide support to the Planning Team, Customer Service Teams & Transport Management.

MAIN RESPONSIBILITIES


• Main point of contact for all vendors & Customer Service Teams with their correspondence to CCIS Landside via email & phone.


• Liaise with the Import and Export departments regarding delivery/loading issues. Resolve Transport issues where possible including by phone and email.


• Ensure container numbers are input into relative systems (Tops and Destin8) if required.


• Investigate containers not restituted by hauliers or showing as still out to customers. Resolve any issues resulting in containers not being returned to the correct quay.


• Advise Late Runners in a timely & prompt manner to the relevant Customer Service Department.


• Assist in requesting and sending Proof of Delivery/CMR notes for all loads when required and in sending paperwork required to go with deliveries.


• Confirm jobs prior to haulier statements being produced and update the system if required


• Provide holiday cover within the team.

KEY COMPETENCIES & QUALIFICATIONS

SKILLS & EXPERIENCE

Previous experience in a transport role preferred Ability to work on own initiative and provide reports and statistics (mainly Excel-based), consistently accurate and in a timely manner Previous customer service experience is desirable Self-driven and motivated in a repetitive task environment Excellent communication skills in responding to and resolving customer/haulier queries by phone and in writing Attention to detail Ability to organise and prioritise workload Experience in improving working procedures and streamlining reporting functions is desirable Team player Results based Innovative and looks for new ways to improve processes

PRACTICAL & TECHNICAL KNOWLEDGE

Good understanding of in-house computer systems (Tops, Destin8 & CNS) Excellent knowledge and skills with Microsoft Office, with a focus on Word and Excel Excellent ability to produce Excel reports and collate data Good UK geographical knowledge is desirable Awareness of UK road haulage Good understanding of port systems and haulage companies is desirable Basic shipping knowledge is desirable

QUALIFICATIONS


• Minimum GCSE level or equivalent with minimum Grade C or equivalent in Mathematics and English

KPIS/MEASURES/LIMITS OF AUTHORITY FOR ROLE

Resolution of any issues impacting suppliers or internal customers Provision of statistics in a timely manner Haulage covered in advance when required Update of group system with all relevant and required information, within timescales Minimal input errors

Not only do we offer a competitive salary, we also offer a generous benefits package including:

25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave Discretionary annual bonus Enhanced pension scheme up to 15% total contribution Life assurance x4 Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille Hybrid Working Cycle to work scheme/ Season ticket loans Enhanced policies including Maternity & Paternity Employee recognition awards Considerable scope for personal and professional growth through the CMA CGM Academy

CMA CGM Group is proud to define itself as a family business built on strong human values.

Excellence Exemplarity Imagination Boldness

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities

Please note that when you click "Apply", you will be transferred to the career portal. Please make a note of the Job Requisition ID number so you can locate the vacancy and progress your application. You will also be required to log in or register on the career portal to progress your application.

Come along on CMA CGM's adventure


  • Mortgage Advisor

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Meridian Business Support Full time

    Mortgage Advisor at a leading estate agent in LiverpoolMeridian Business Support is collaborating with an award-winning estate agent in Liverpool who is on the lookout for a Mortgage Advisor specializing in buy to let mortgages.Key Responsibilities:Conduct thorough onboarding and actively listen to clients to gain a deeper understanding of their needs and...


  • Liverpool, Liverpool, United Kingdom Page Personnel Secretarial & Business Support Full time

    Our client is looking for an experienced customer service advisor to come and join their award winning customer service focused Head office in Liverpool. This is an excellent opportunity offering temporary to permanent employment, competitive salary andweekly payClient DetailsDescription Provide excellent customer service Being the first point of contact for...

  • Mortgage Advisor

    1 day ago


    Liverpool, Liverpool, United Kingdom Meridian Business Support Full time

    Meridian Business Support are currently working with an award-winning estate agent based in Liverpool who are looking to recruit a Mortgage Advisor with experience in buy to let mortgages. Key Responsibilities Conduct in-depth onboarding and listen effectively to clients to better understand their needs and circumstances, this will be done both in person and...


  • Liverpool, Liverpool, United Kingdom Home Bargains Full time

    Job Introduction Are you ready to join our dynamic team as a Transport Administrator at our Head Office Distribution Centre in Liverpool? In this role, you'll be the linchpin of our Transport Department, providing essential administrative support to keep operations running smoothly. From managing inquiries and producing reports to prioritizing tasks and...

  • Transport Planner

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Resolve Recruitment Services Full time

    Transport Planner, Liverpool, L5 Resolve Recruitment are working with large road haulage company who specialise in container deliveries and collections. Due to growth, they now seek an experienced Transport Planner to work from their busy Liverpool site. Overview: Support the planners utilising systems to plan and resource the fleet and drivers. Key...

  • Transport Operator

    2 weeks ago


    Liverpool, Liverpool, United Kingdom SurefreightInternational Ltd Full time

    Surefreight International Limited are an expanding International Freight Forwarder & Transport Company. We are a privately-owned and class all employees as family. We pride ourselves on first class customer service and work in a friendly and relaxed atmosphere.We are looking for an enthusiastic and proactive individual to join our small transport team in...

  • Transport Planner

    1 week ago


    Liverpool, Liverpool, United Kingdom Michael Page Full time

    This role is perfect for a diligent Transport Planner who excels in the Logistics Distribution and Supply Chain industry. The ideal candidate will bring a team-focused attitude, a natural aptitude for logistics, and a strong work ethic to our client's Liverpool location.Client DetailsThis company is a well-established entity within the Freight and Logistics...

  • Transport Planner

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Aspion Full time

    Transport Planner St Helens GBP30,000 - GBP33,000 Monday Friday, 37.5 Hours As a Transport Planner, you'll play a pivotal role in our operations, overseeing the strategic deployment and routing of delivery vehicles nationwide. Reporting to the Transport Manager, you'll be responsible for ensuring compliance with regulations, optimising resource...

  • Transport Coordinator

    2 weeks ago


    Liverpool, Liverpool, United Kingdom B&M Full time

    We have an exciting opportunity based at our Speke Distribution Centre as a Transport Coordinator. This is a 12-month position, covering maternity. Working a pattern of 4 on 4 off.This will be supporting our Transport Team making sure all administration is up to date. This would be the perfect opportunity for someone interested in getting a career within...


  • Liverpool, Liverpool, United Kingdom CMACGM Full time

    CMA CGM | ABOUT USLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete...


  • Liverpool, Liverpool, United Kingdom Page Personnel Secretarial & Business Support Full time

    Due to continued growth my client is looking for Customer Service Advisors to come and join them on a temporary basis.Client DetailsOur client is a growing housing association in Liverpool. Due to continued growth they are looking for people to come and join them on a temporary basis over Christmas.Description Receiving inbound/making outbound telephone...


  • Liverpool, Liverpool, United Kingdom Liverpool Hope University Full time

    Closing Date: Monday 24th June 2024 by 09.00 a.m.The University's Student Life provision brings together a range of support services including counselling, mental health and well-being, learning support (disability) and student finance. This role sits within a well-established learning/disability support service.The Learning Support Team are one of the first...


  • Liverpool, Liverpool, United Kingdom Liverpool Hope University Full time

    Closing Date: Monday 24th June 2024 by 09.00 a.m.The University's Student Life provision brings together a range of support services including counselling, mental health and well-being, learning support (disability) and student finance. This role sits within a well-established learning/disability support service.The Learning Support Team are one of the first...


  • Liverpool, Liverpool, United Kingdom Caroola Group Full time

    We are looking to hire a Partner Support Advisor to join our team Caroola is a group of market-leading brands that specialise in providing tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK. Our mission is to unite and empower the agile workforce community with innovative technology,...

  • Service Advisor

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Richard Abson Group Full time

    Role - Service Advisor / Service ReceptionistSalary - £27,500 basic OTE £35,000Location - Liverpool Richard Abson Group are helping a main car dealership in Liverpool, Merseyside, to find them an experienced and quality Service Advisor / Service Receptionist. The business a well-known and reputable dealer group in the area, working with several brands....


  • Liverpool, Liverpool, United Kingdom British Transport Police Full time

    A Designing Out Crime Officer (DOCO) is required for a PERMANENT, Full time role paying £30,614.33 per annum, with the British Transport Police (BTP) based at Liverpool/Manchester.BTP is the national police Force for the rail network throughout Great Britain, including London Underground, across which we ensure the safety and security of nearly 3 billion...


  • Liverpool, Liverpool, United Kingdom Student Roost Full time

    Hours: 37.5 hours per week, working 5 days over 7Salary: £21,547.50The City: Liverpool; famous for The Beatles, Albert Docks, and not one but two premier league football teams. With more than 50,000 students studying across seven universities in the city, providing first class, quality accommodation coupled with great service is what we do best here at...

  • Service Advisor

    2 weeks ago


    Liverpool, Liverpool, United Kingdom The Recruitment Solution Full time £30,000 - £32,000

    Salary: £30k - 32k per year + Benefits per annum Service Advisors, Dont you think you deserve to earn a Market leading £36,000+ OTE working as a Service Advisor? Working with a fabulous brand and a progressive, supportive dealer group and a Company Car If so, The Recruitment Solution have the perfect role for you The opportunity is based within their...

  • Personal Advisor

    2 weeks ago


    Liverpool, Liverpool, United Kingdom 4Social Work and Public Sector Staffing Full time

    Personal Advisor - Children and Young People's Services - LiverpoolAre you a passionate, dedicated Personal Advisor looking for your next role? 4Recruitment Services are recruiting an experienced Personal Advisor to join a Team based in Liverpool.Umbrella Rate: £18.40 per hourDuration: 3 months initiallyHours: Monday to Friday, 9am - 5.30pm, 35...

  • Hse Advisor

    2 weeks ago


    Liverpool, Liverpool, United Kingdom Quanta Full time

    HSE Advisor - Renewable Energy - Contract - LiverpoolAre you an experienced HSE Advisor looking for your next short-term contract?Our client, a leader in the energy industry, manufacturing and designing turnkey emission treatment systems, are looking for a health and safety expert to oversee operations on their Liverpool site. As experts in flue gas...