Current jobs related to Partner Support Advisor - Liverpool, Liverpool - Caroola Group
-
Supporting Financial Advisors
3 weeks ago
Liverpool, Liverpool, United Kingdom Recruit UK | Certified B Corp™ Full timeAbout the Role:We are seeking a skilled Paraplanner to join our team at Recruit UK | Certified B Corp™. As a Paraplanning Professional, you will play a crucial role in supporting our Financial Advisors in delivering high-quality financial planning services to our clients.Key Responsibilities:Provide in-depth research and analysis to support the delivery of...
-
Supporting Financial Advisors
3 weeks ago
Liverpool, Liverpool, United Kingdom Recruit UK | Certified B Corp™ Full timeAbout the Role:We are seeking a skilled Paraplanner to join our team at Recruit UK | Certified B Corp™. As a Paraplanning Professional, you will play a crucial role in supporting our Financial Advisors in delivering high-quality financial planning services to our clients.Key Responsibilities:Provide in-depth research and analysis to support the delivery of...
-
Senior HR Business Partner
1 day ago
Liverpool, Liverpool, United Kingdom System C Full timeAbout the RoleWe are seeking an experienced Senior HR Advisor to join our dynamic HR team at System C. This is a diverse role that will involve the full spectrum of HR activities, ranging from strategic projects to generalist and employee relations responsibilities.Key Responsibilities:Strategic People and Programmes Projects: Lead and support various people...
-
Senior HR Business Partner
1 day ago
Liverpool, Liverpool, United Kingdom System C Full timeAbout the RoleWe are seeking an experienced Senior HR Advisor to join our dynamic HR team at System C. This is a diverse role that will involve the full spectrum of HR activities, ranging from strategic projects to generalist and employee relations responsibilities.Key Responsibilities:Strategic People and Programmes Projects: Lead and support various people...
-
Senior HR Business Partner
1 week ago
Liverpool, Liverpool, United Kingdom System C Full timeAbout the RoleWe are seeking an experienced Senior HR Advisor to join our dynamic HR team in a newly created position, internally known as the People & Programmes Partner. This is a diverse role, where you will be involved in the full spectrum of HR activities, ranging from strategic projects to generalist and employee relations responsibilities, as well as...
-
Senior HR Business Partner
1 week ago
Liverpool, Liverpool, United Kingdom System C Full timeAbout the RoleWe are seeking an experienced Senior HR Advisor to join our dynamic HR team in a newly created position, internally known as the People & Programmes Partner. This is a diverse role, where you will be involved in the full spectrum of HR activities, ranging from strategic projects to generalist and employee relations responsibilities, as well as...
-
Interim HR Business Partner
3 weeks ago
Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the CompanyHays Specialist Recruitment Limited is a leading logistics business in the North West, seeking an experienced HR Business Partner for an immediate start.Job SummaryThe ideal candidate will have a strong background in complex case management, developing collective agreements, supporting/developing HR Advisors and responding to employment...
-
Interim HR Business Partner
3 weeks ago
Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the CompanyHays Specialist Recruitment Limited is a leading logistics business in the North West, seeking an experienced HR Business Partner for an immediate start.Job SummaryThe ideal candidate will have a strong background in complex case management, developing collective agreements, supporting/developing HR Advisors and responding to employment...
-
Human Resources Business Partner
7 days ago
Liverpool, Liverpool, United Kingdom Maximum ManagementFrazer Jones USA Full timeHR Business Partner OpportunityWe are seeking an experienced HR Business Partner to join our team at Maximum ManagementFrazer Jones USA. As an HR Business Partner, you will work closely with our leadership team to align a proactive commercial people agenda with our group ambitions.With significant change underway, you will take the lead role in...
-
Human Resources Business Partner
7 days ago
Liverpool, Liverpool, United Kingdom Maximum ManagementFrazer Jones USA Full timeHR Business Partner OpportunityWe are seeking an experienced HR Business Partner to join our team at Maximum ManagementFrazer Jones USA. As an HR Business Partner, you will work closely with our leadership team to align a proactive commercial people agenda with our group ambitions.With significant change underway, you will take the lead role in...
-
Human Resources Business Partner
3 days ago
Liverpool, Liverpool, United Kingdom Maximum ManagementFrazer Jones USA Full timeHR Business Partner OpportunityWe are seeking an experienced HR Business Partner to join our team at Maximum ManagementFrazer Jones USA. As an HR Business Partner, you will work closely with our leadership team to align a proactive commercial people agenda with our group ambitions.Our business is undergoing significant change, and we need someone to take the...
-
Human Resources Business Partner
3 days ago
Liverpool, Liverpool, United Kingdom Maximum ManagementFrazer Jones USA Full timeHR Business Partner OpportunityWe are seeking an experienced HR Business Partner to join our team at Maximum ManagementFrazer Jones USA. As an HR Business Partner, you will work closely with our leadership team to align a proactive commercial people agenda with our group ambitions.Our business is undergoing significant change, and we need someone to take the...
-
Account HR Business Partner
5 days ago
Liverpool, Liverpool, United Kingdom Maximum ManagementFrazer Jones USA Full timeHR Business Partner OpportunityWe are seeking an experienced HR Business Partner to join our team at Maximum ManagementFrazer Jones USA. As an HR Business Partner, you will work closely with our leadership team to align a proactive commercial people agenda with our group ambitions.The ideal candidate will have experience in fast-moving, continuously evolving...
-
Account HR Business Partner
4 days ago
Liverpool, Liverpool, United Kingdom Maximum ManagementFrazer Jones USA Full timeHR Business Partner OpportunityWe are seeking an experienced HR Business Partner to join our team at Maximum ManagementFrazer Jones USA. As an HR Business Partner, you will work closely with our leadership team to align a proactive commercial people agenda with our group ambitions.The ideal candidate will have experience in fast-moving, continuously evolving...
-
Qualified Protection Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Mortgage Advice Bureau Full timeMortgage Advice Bureau (MAB) is a leading mortgage brokerage and network, recognized nationally for excellence and growth.We are currently seeking fully CeMAP (or equivalent) qualified Protection Advisors to join our esteemed network of successful mortgage broker partners due to ongoing expansion.As a Protection Advisor working from your home office, you...
-
People Advisor
2 weeks ago
Liverpool, Liverpool, United Kingdom RSM Full timeAbout the RoleWe are seeking a highly skilled and experienced People Advisor to join our team in RSM UK. As a key member of the People team, you will provide a commercial HR service to our Tax service line, managing the HR service delivery and supporting all elements of the employee experience.Key ResponsibilitiesProvide generalist HR advice in areas...
-
People Advisor
2 weeks ago
Liverpool, Liverpool, United Kingdom RSM Full timeAbout the RoleWe are seeking a highly skilled and experienced People Advisor to join our team in RSM UK. As a key member of the People team, you will provide a commercial HR service to our Tax service line, managing the HR service delivery and supporting all elements of the employee experience.Key ResponsibilitiesProvide generalist HR advice in areas...
-
HR Business Partner
3 weeks ago
Liverpool, Liverpool, United Kingdom RSM Full timeAbout the RoleWe are seeking a highly skilled and experienced People Advisor to join our team at RSM. As a key member of our People team, you will provide a commercial HR service to our Tax service line, managing the HR service delivery and supporting all elements of the employee experience.About the JobIn this role, you will:Provide generalist HR advice in...
-
HR Business Partner
3 weeks ago
Liverpool, Liverpool, United Kingdom RSM Full timeAbout the RoleWe are seeking a highly skilled and experienced People Advisor to join our team at RSM. As a key member of our People team, you will provide a commercial HR service to our Tax service line, managing the HR service delivery and supporting all elements of the employee experience.About the JobIn this role, you will:Provide generalist HR advice in...
-
People Advisor
2 weeks ago
Liverpool, Liverpool, United Kingdom RSM Full timeAbout the RoleWe are seeking a highly skilled and experienced People Advisor to join our team in RSM UK. As a key member of the People team, you will provide a commercial HR service to our Tax service line, managing the HR service delivery and supporting all elements of the employee experience.Key ResponsibilitiesProvide generalist HR advice in areas...
Partner Support Advisor
3 months ago
We are looking to hire a
Partner Support Advisor to join our team Caroola is a group of market-leading brands that specialise in providing tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK.
Our mission is to unite and empower the agile workforce community with innovative technology, exceptional service, and expertise, all under one brand.
Our top priority is to offer unparalleled support to our clients, easing their workload and helping them grow with us.
This is who we are, and what we do.
Our industry is fast-paced and dynamic, and we are always on the lookout for talented individuals who thrive on challenges and accountability.
We value adaptability and change as core traits in our team members, and we offer opportunities for career progression and growth.
If you're looking for a challenging and rewarding career in a fast-paced business environment, look no further than Caroola. We're dedicated to unlocking your potential and helping you achieve your goals through innovative solutions and world-class service. We'll work with you to give you all the tools you need to be a Caroola star.
Alongside other team members, the
Partner Support Advisor will work closely with the Sales Account Managers who look after our agency client portfolios and will focus on resolving all operational queries and educating agencies.
Responsibilities:
- Ownership of operational support to small, medium and large recruitment agency clients and some direct hiring corporate clients.
- Investigate the root cause of queries to alleviate future issues and assist with educating agencies and clients.
- Provide insights on issues to other departments to allow processes etc to be improved to avoid future occurrences
- Protect the reputation of the business by always operating to the highest standards of compliance and customer service in line with corporate values.
- Gain positive satisfaction responses from clients based on excellent service
- Ensure all individual and team KPI's are met and coordinate with other departments to ensure internal processes and procedures are adhered to within SLA, therefore ensuring both our agency and contractor customers receive the absolute best level of service possible.
- Use initiative and resources to ensure all issues are fully investigated before seeking a resolution and provide empathetic client centric responses.
- Proactively identify themes which may aid the quality and consistency of the service offered.
- Adhere to and understand GDPR regulations and carry out necessary and compliant checks for all interactions taking place with external customers.
- Provide a seamless and professional service to our clients, taking full ownership of issues arising and see through to resolution.
Skills & Requirements:
- Client focused and able to demonstrate empathy irrespective of issue outcomes
- Experience of working in a time sensitive, fastpaced environment.
- Experience in speaking with customers in a previous role and can demonstrate a highlevel of customer service skills.
Computer literate
- MS Office/CRM software/telephone system.
- A good communicator both over the phone and in written form, with the ability to influence both internally and externally.
- Task orientated with the ability to multitask and prioritise effectively.
Benefits:
We're experts in managing finances and we want to optimise yours too We'll ensure that you receive the right benefits to support your choice of lifestyle, wellbeing and health - right now, as well as for your future.
- A competitive salary, flexible working options, and the ability to flex your holiday entitlement is in the heart of our offering.
- Enjoy 25 days off plus Bank Holidays to reach a maximum of 29. Want more? No problem. You can buy up to an additional 3 days and tailor your leave.
Plan ahead
- With private medical insurance, you can access medical treatment when you need it most. So when life throws you an unexpected challenge, you can access a quick diagnosis and accurate treatment.
Stay strong
- Keep in shape with dental insurance, our Cycle to Work scheme and subsidised gym memberships.
Study support
- Progress your career in your chosen field without worrying about finding the time, the right guidance or the money to do it
- Our financial benefits will aid you in life's ups and downs including free access to mortgage advice, credit scoring for life and financial management tools
Company Pension
- Save for the future with our company pension scheme with NEST.
- Caroola supports the mental health of its people. Take advantage of our mindfulness resources and engage in a list of initiatives that we update regularly. Our dedicated team of qualified Mental Health First Aiders pro
