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Roadshow Co-ordinator
3 months ago
ABOUT OUR COMPANY
FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services.
Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.
Spanning 12 countries with more than 800 team members, FIRST works with clients across industries including financial services, technology, media, consumer electronics, medical and healthcare, automotive, aerospace, and the non-profit sector.
JOB DESCRIPTION
JOB CATEGORY:
Roadshow Coordination
JOB LOCATION:
London
KEY OBJECTIVES:
- Support the Team Manager/Team Leader to ensure best practice within the Roadshow Team by following and adhering to the GS account SLA (Service Level Agreement) is adopted and maintained at all times;
- Ensure that all Goldman Sachs policies and procedures, legal and compliance requirements as they relate to roadshow project management are adhered to at all times;
- Delivery of consistent service excellence across multiple clients relationships, and assigned projects at all times;
- Support of other team members with assigned responsibility for specific components of complex larger Roadshow assignments;
- For assigned Roadshow projects where you require support, you are required to communicate clearly the resource requirements both precisely and in advance to ensure the Team Manager/Team Leader or GS Desk Manager is able to allocate available colleagues;
ROADSHOW OPERATIONS RESPONSIBILITIES:
- Management of complex IBD Deal Roadshows for the Japanese desk with multiple management teams travelling across multiple regions;
- Work in conjunction with Securities Division sales teams and Capital Markets to arrange a daily marketing schedule for equity and debt clients. Coordinate meeting times and advising on feasibility based upon travel, investor demand and client availability;
- Maintaining close contact with senior members of Corporate Clients' management teams in the run up to the roadshow and whilst traveling, exemplifying the firm's principles and standards at all times;
- Book hotels, ground and air transportation as well as selecting and booking venues for the group events;
- Updating schedules in the firm's systems and distributing to clients and banking partners daily;
- Coordination between sales and banking to ensure any changes to schedules are updated;
- Providing local support for roadshows from Asia and Americas whilst traveling in EMEA;
- Managing expenses associated with Roadshows;
- Build excellent relations with clients through positive, precise, clear verbal and written communications;
- Working closely with creative services and Lanyon to manage online registration process;
- Management of all audio visual requirements including audio dialing;
- Management of all venue/supplier logistics including food and beverage requirements (BEO's);
- Post Roadshow final budget spend, attendance reporting and client operational debrief;
- Attendance at industry events;
- Contribute to the creation and deepening of a knowledge bank of venues, hotels, destinations and services that ensures FP team at GS are providing expert advice and recommendations to clients;
- Consistent and timely submission of expenses and time sheets;
- Consistent demonstration of effective time management on all assigned projects;
- Maintaining and updating team's directories for hotel sales, reception, concierge and account services contacts;
- Responsible for the planning of multiple Non
- Deal Roadshows, where required;
- Assist in induction of new joiners as assigned by Team Manager/Team Leader.
ADMINISTRATION & GENERAL
- Be forward thinking in your planning and work intelligently to ensure that the Team Manager/Team Leader is aware of problems or issues which may negatively affect productivity in a timely manner;
- Contribute to knowledge sharing and efficiency by assisting others in the team to streamline communications and administration to work smarter;
- Contribute to the SLA by researching or proposing smarter working practices and tools;
- Assume responsibility for your own environment and set an example in adherence to health and safety policies, maintenance of clean smart surroundings both on site and in the office;
- Build excellent relations with colleagues through positive and constructive communications;
- Strong knowledge and understanding of all FP's & GS policies and procedures;
- Attend event industry events when appropriate and without impact to assigned tasks;
- Ensure that your personal presentation and dress reflects the GS environment and standards;
CORE COMPETENCIES
- Strong roadshow management, project planning, and negotiation skills;
- Japanese speaking
- Financial Services Industry experience preferred;
