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Head of Human Resources

3 months ago

Leeds, Leeds, United Kingdom Dalkia UK Full time

About Dalkia UK and Dalkia Energy Services


Dalkia UK is one of the UK's leading technical and energy services providers, at the forefront of delivering net zero solutions to a wide range of clients in private and public sector across the UK.


With a talented workforce of over 4,000 people, Dalkia UK rises to the challenges of today's world to create a sustainable, prosperous, resilient society and a Net Zero UK.

Dalkia is committed to building quality relationships to drive long term value for our clients through innovative solutions and services.


Dalkia UK delivers a wide range of energy, engineering, and facilities services, as well as specialist services in systems integration, fire & safety systems and critically controlled environments.


At Dalkia Energy Services (a Dalkia UK Division), we develop, deliver, and operate sustainable energy services and solutions to help the transition into an effective Net Zero future.

Our solutions are tailored to specific needs and result in significant cost savings, improved efficiency, resilience, and a healthier environment.


Role Overview


As the Head of HR for Dalkia Energy Services, you will be part of a team delivering an exceptional, distinctive and consistent people experience, which creates an environment where our people can thrive and do their best work.

The Head of HR will report into the Managing Director and although not a member of the Board, will support the Energy Services Board on all people matters, helping it to continually improve our employee experience.


We are looking for an experienced HR specialist to support our business in solving complex organisational challenges through people-based solutions and allow us to maintain our unique culture as we grow the business.


You will be an integral part of the team, so you'll need to understand every aspect of the business and act as a leader regarding People and Organisational topics.


Finally, you will be coaching leaders through an exciting time of growth for Dalkia Energy Services, hence your ability to establish your personal and functional credibility and to build strong working relationships acting as a trusted advisor will be key.


Key Responsibilities & Accountabilities

  • Support and manage all HR generalist activities across the HR function, ensuring performance delivery in line with SLAs and support the team through mentoring and coaching in developing their potential
  • Build strong working relationships with key stakeholders across the business and organisation
  • Partner with Managers and Senior Leaders at all levels offering direction on how to develop and implement the right people solutions to deliver the business strategy
  • Working with the Group (Dalkia UK and EDF teams) and leading the facilitation and management of all people programmes across Dalkia Energy Services (performance reviews, employee engagement surveys etc.)
  • Be responsible for the progression of Diversity and Inclusion within Dalkia Energy Services, to help us continue to build a truly inclusive culture where everyone can succeed
  • Monitor and manage information flow to Payroll in respect to new and existing employees, offers, changes, resignations to ensure compliance and governance in line with delegated authority levels
  • Encourage and own the Learning and Development plan for Dalkia Energy Services, helping develop our talent through building and roll out of career pathways from Apprentice through to Senior Leaders
  • Take a broad / long term perspective and proactively identify complex organisational challenges and think systematically
  • Work closely with the HR Team to define appropriate people initiatives and plans
  • Work on a number of HR projects and as well as on a number of culture related initiatives
  • Improve HR processes, practices and systems in line with changing environment
  • Able to influence coach and drive impact through effective working relationships
The above list is not exhaustive and can change due to business requirements.

Skills, behaviours, and experience

  • Agility ability to adapt style and approach to meet different needs and requirements
  • Analytics able to analyse data and draw out themes and trends to inform data driven decision making
  • Communication able to adapt style and approach to enable a diverse audience to connect with the messages and understand the purpose


 Empathy and compassion
  • People First always
  • Discretion and ethics mature attitude to managing confidential and sensitive information
  • Quick decisions based on wellreasoned thinking
  • Integrity
  • Initiative proactively takes ownership of tasks while looking for opportunities to improve processes
  • Accountability takes responsibility for legal tasks and ensures accuracy and compliance with established procedures
  • Customer service orientation shows a customercentric approach to HR services, providing timely and helpful support to Dalkia employees
  • Team player ability to coll