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Customer Assistant

3 months ago

London, Greater London, United Kingdom Communications and Solutions Partners Group Full time

We're on the lookout for a Customer Assistant to join our friendly team. As a Customer Assistant, you'll play a key role in delivering top-notch customer service, helping customers with their queries and ensuring their needs are met. It's all about keeping our customers happy and maintaining strong relationships with them.



Responsibilities:

  • Welcome and assist customers professionally and warmly
  • Help customers find the right products or services
  • Provide accurate details about our products, services, and special offers
  • Process customer transactions efficiently and correctly
  • Handle customer concerns with care and understanding
  • Work with the team to meet sales goals
  • Recommend additional products or services to boost sales

Skills:

  • Great time management skills to prioritize effectively
  • Excellent verbal and written English communication abilities
  • Basic math skills for cash transactions
  • Polite phone manner for customer calls
  • Ability to upsell to increase revenue
  • Strong interpersonal skills for customer and team interaction
  • Organizational skills to maintain a tidy workspace and track orders

Job Types:
Full-time, Permanent

Salary:
Starting from £23,859.25 per year

Benefits:

  • Team building events
  • Convenient onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus opportunities
  • Performance-based bonuses

Ability to Commute:

  • London (recommended)

Work Location:
Onsite

Application deadline: 13/03/2024