Customer Service Advisor

7 days ago


Plymouth, Plymouth, United Kingdom Reed Business Support Full time

Position:
Call Handler

Salary:
£10.77

Contract:
Temporary. Start ASAP to June could be longer

Location:
Plymouth, Office based.

Working Shifts: 9:00-17: hours p/w.

Reed Specialist Recruitment are representing a well-established company within the Plymouth area.

Due to an internal business improvement project, our client is looking to recruit Call Handlers on a temporary basis, to help support the existing CustomerService department.


Supporting the Customer Service team, duties will include:
**- Mange incoming call in a timely and professional manner

  • Dealing with general enquiries
  • Resolving customer complaints
  • Operating internal systems/administration duties
  • Liaising with internal departments and external companies**Person specification:*
  • Previous experience of dealing with volume calls
  • Excellent verbal communication skills
  • Working experience using Microsoft Office
  • Have a flexible and adaptable approach to work.
  • Tenacious and customer focused.
  • Embrace new ways of working.**TO START ASAP


This is a great opportunity for someone who is wanting to start their career journey within Customer Service, or for someone who wishes to expand their experience within Customer Service.

Our client offers full training and free car parking.

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