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New Business CCaaS Development Manager

3 months ago


London, Greater London, United Kingdom IG Recruit Full time

Job Title:

New Business Development ManagernLocation: Remote / BristolnCompany:
IT Services and IT Consulting

  • Unified Communications and Contact Centre as a Service,nIG Recruit are proud to be a valued recruitment partner that offers award winning customer engagement solutions that help you reduce operational costs, enhance efficiency, and deliver a next generation customer experience (CX)nAs New Business Development Manager you will be responsible for identifying sales opportunities with new clients and progressing these through the sales lifecycle.
nPrimary role & responsibilitiesn. Actively seek out new sales opportunitiesn· Set up meetings with potential clientsn· Prepare and deliver appropriate presentations on products and servicesn· Participate on behalf of the company in exhibitions or conferencesn· Negotiate/close deals and handle complaints or objections

Key Skills and Experiencen.

Proven experience as a New Business Sales Executive or relevant rolen· Experience in working with complex, multi-divisional, multi-geographical customers and have experience influencing/directing othersn· Comprehensive knowledge of Unified Communications and Contact Centre as a Service, and multi-channel (Omnichannel) communicationsn· Knowledge of contact centre/customer service industry and practicesn· Experience working with cross-functional teams (e.g.

Sales, Products, Marketing, Engineering, Services)n· Technical aptitude and ability to learn software programsn· Excellent analytical and problem-solving skillsn· Highly organized and proficient in Microsoft Office Suite, especially Excel and PowerPoint