Loyalty & Partnerships Assistant

2 weeks ago

London, Greater London, United Kingdom boohoo group Full time

The role
We're looking for a Loyalty and Partnerships Assistant to join our growing Karen Millen Insiders team. This role will play a crucial part in delivering loyalty campaigns and supporting the loyalty strategy for future development.

The Loyalty Assistant will report into the Senior Loyalty and Partnerships Executive within the digital marketing team, whilst working alongside the CRM team too.


Your team
Marketers for the boohoo group have a reputation for being disruptors. We like that. When it comes to all things brand awareness and e-commerce, we're not afraid to be brave.

Each of our teams is the voice of their own brand, so we utilise creative campaigns, social media and influencer outreach, PR & Comms, and events.

On the e-commerce side of things, we drive traffic to our online stores and generate sales through affiliate marketing, paid media, CRM and SEO.

Everything goes towards achieving our mission to be a global fashion e-commerce leader.

What you'll be doing

  • Deliver monthly loyalty programme activations
  • Organise monthly gifting for members including, sourcing, packaging, and sending out to customers
  • Communicate regularly with our loyalty customers, liaising with competition winners and collecting regular feedback
  • Curate exclusive monthly competitions with partners
  • Outreach to potential new partners and maintain ongoing partner relationships
  • Support the KM Insiders calendar to align with key brand launches and activations
  • Complete frequent competitor and market analysis to drive new initiatives
  • Analyse customer personas and behaviours to stay relevant
  • Support loyalty communications
  • Assist with the delivery of marketing assets working with key internal stakeholders (including CRM, creative and brand teams)
  • Cooperate in the organisation and delivery of loyalty (and 'Insider') events
  • PO and expenses management

Working with us
To succeed here, you have to love working at pace. It's relentless, but we love it. Change is a certainty - you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We're always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We're passionate, agile, creative and one team.

More about you

  • Some experience in marketing role/ internship is beneficial
  • Excellent organisation skills
  • Effective communication with the ability to interact with internal and external stakeholders
  • Adaptable and capacity to work in a fastpaced environment
  • Previous experience in loyalty, marketing, or CRM preferable
  • Experience in the retail sector is advantageous

Why join us:


We've set our sights on dominating the global e-commerce fashion market, and because we're 13 brands (and counting), there are plenty of opportunities to grow your career.

Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.


  • You'll get the opportunity to take part in our various share schemes
  • Core hours enable you to flex your working times around your needs on an ad hoc basis
  • Benefits that support your health and wellbeing
  • There's up to 40% discount off our all of our brands
  • Our social calendar? Next level
  • With HQs in Manchester and London and offices across the globe (some are dog friendly), we offer a buzzing atmosphere and the boohoo family culture wherever you work
LI-ZB1 #marketing

  • Loyalty & Partnerships Assistant

    2 weeks ago

    London, Greater London, United Kingdom Heathrow Full time

    Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. Y ou'll be part of a Commercial team that drives our profitability across everything from retail, property and airport transport, through to passenger services and contracts with airlines. At the centre of everything, we have a pioneering agenda for...

  • Partner Executive

    2 weeks ago

    London, Greater London, United Kingdom IAG Loyalty Full time

    Location: LondonContract Type: Fixed Term Contract (FTC)Vacancy Working Pattern: Full TimeClosing Date: 1 March 2024Who are we?We're loyalty pioneers, creating the world's most rewarding experiences.Since the launch of Avios in 2011, we have evolved from a leader in travel rewards to a leader in loyalty.We design customer loyalty programmes, build loyalty...

  • Senior Manager, Regulatory Compliance

    2 weeks ago

    London, Greater London, United Kingdom IAG Loyalty Full time

    Since the launch of Avios in 2011, we have evolved from a leader in travel rewards to a leader in loyalty. We design customer loyalty programmes, build loyalty management tools, provide loyalty tech solutions and produce invaluable data and customer insights to maximise and leverage the ever-increasing potential of loyalty. We've created millions of...

  • Loyalty Marketing Manager

    2 weeks ago

    London, Greater London, United Kingdom Better Placed Limited Full time

    Better Placed are delighted to be working in partnership with an outstanding household name with HQ in Central London. Our client is seeking an experienced and talented Loyalty Manager to join their team at a highly exciting time for the business. This isan excellent opportunity to join this renowned brand and further your career within a high profile...

  • Loyalty Manager

    2 weeks ago

    London, Greater London, United Kingdom A.S Watson Group Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Who we are: You may not have heard of us, but you'll know our brands AS Watson is the world's largest international health and beauty retailer with over 16,000 stores in 27 markets. Each year, over 5.3 billion customers and members shop with our well-known...

  • Culture & Colleague Engagement Partner

    2 weeks ago

    London, Greater London, United Kingdom IAG Loyalty Full time

    Location: LondonContract Type: PermanentVacancy Working Pattern: Full TimeClosing Date: 19 April 2024Who are we?We're loyalty pioneers, creating the world's most rewarding experiences.Since the launch of Avios in 2011, we have evolved from a leader in travel rewards to a leader in loyalty.We design customer loyalty programmes, build loyalty management tools,...

  • CRM & Loyalty Specialist

    2 weeks ago

    London, Greater London, United Kingdom Starbucks UK Full time

    Do you have experience of working in a rewards loyalty program within retail or hospitality? If the answer is yes then we've got an exciting opportunity for you to join our marketing team as loyalty and CRM specialist on an 18 month FTC. Working with partnersin the UK Marketing team and the EMEA Regional Loyalty team, you'll be responsible for the execution...

  • Technical Team Lead and AGILE Lead

    2 weeks ago

    London, Greater London, United Kingdom IAG Loyalty Full time

    At IAG Loyalty, we are at the forefront of designing and developing cutting-edge loyalty programmes for leading airlines within the International Airlines Group (IAG). Our Loyalty Platform empowers our partners to enhance their loyalty schemes and offer customers seamless conversion and combination of loyalty points to Avios, all with minimal human...

  • Partnership and Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Property Partnerships Full time

    As a Corporate Account Manager, you will look after a select group of letting agent, social housing and property intermediary clients. These are key strategic partner accounts for our client – OVO Energy. The group's purpose is to drive progress towards net zero carbon living. Your duties will include building relationships with strategic property...

  • Loyalty Specialist

    1 month ago

    London, Greater London, United Kingdom FARFETCH Full time

    FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome...

  • Health Safety Environment Advisor

    2 weeks ago

    London, Greater London, United Kingdom AMP Clean Energy Full time

    Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.The size and scale of the challenge means...

  • Loyalty Specialist

    2 weeks ago

    London, Greater London, United Kingdom Farfetch Full time

    FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome...

  • Senior Loyalty Executive

    2 weeks ago

    London, Greater London, United Kingdom FARFETCH Full time

    Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers.We're a diverse and global community made up of Farfetchers, our partners and our customers, which we believe is at the heart of our success. Everything we do is...

  • Loyalty Program Manager

    4 weeks ago

    London, Greater London, United Kingdom Energy Jobline ZR Full time

    Job DescriptionScroll down for a complete overview of what this job will require Are you the right candidate for this opportunityWE have an exciting opportunity with a major retail powerhouse This company operates across various sectors, including premium, homeware, sport, beauty, and more which has solidified its position as a key player in the UK retail...

  • CRM & Loyalty Campaign Executive

    1 week ago

    London, Greater London, United Kingdom SCHUH Full time

    About the roleAn exciting opportunity has arisen to join schuh's CRM team, as the CRM & Loyalty Campaigns Executive to support the ongoing management of schuh's loyalty rewards and benefits strategy. This role reports to the Senior CRM & Loyalty Manager.The CRM & Loyalty Campaigns Executive will work closely alongside the CRM, digital and marketing teams to...

  • CRM And Digital Loyalty Manager

    2 weeks ago

    London, Greater London, United Kingdom FlowFolk Full time £65,000

    Job Title: CRM and Digital Loyalty Manager Location: Central London Salary: Up to £65,000 plus an Exceptional Benefits Package We are excited to offer an incredible opportunity for a CRM and Digital Loyalty Manager at a leading Quick Service Restaurant (QSR) group, headquartered in the heart of London. This role is pivotal in maintaining our Client's...

  • Influencer amp Partnerships Manager

    2 weeks ago

    London, Greater London, United Kingdom Astrid & Miyu Full time

    Founded by our inspiring CEO Connie NamAstrid and Miyu is internationally celebrated over a decade lateras being more than just a jewellery brand with innovation at itscore and a strong mission to revolutionise the jewelleryexperience. We celebrate and empower diversity recognise the valueof our people & support matters that are important to useveryone is...

  • Manager International Loyalty Strategy and Engagement

    2 weeks ago

    London, Greater London, United Kingdom American Express Full time

    Welcome to Team Amex!When you partner with American Express, you're not just joining a company; you're becoming part of a global community committed to supporting each other, customers, and communities. At Amex, your contributions and leadership won't go unnoticed. We strive to provide the best customer experience with integrity, ensuring every individual...

  • Partnerships Manager

    2 weeks ago

    London, Greater London, United Kingdom JobLookup Full time

    We are working with a recognisable DTC Travel brand who are building out their commercial, marketing and digital teams to support growth, hiring a Partnerships Manager.Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.This is a senior role reporting in to the Partnerships Director, working across...

  • Partnerships Executive

    2 weeks ago

    London, Greater London, United Kingdom Sainsbury's Full time

    Job Description Are you searching for a fantastic job opportunity that offers a good work-life balance? Look no further than Sainsbury's. As one of the leading supermarkets in the UK with a top-tier website, our marketing activities take place on a large scale. We are a fast-moving team that covers various areas such as Brand Planning, Brand Communications...