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Client Delivery Coordinator

3 months ago

London, Greater London, United Kingdom Group GTI Full time

To work within the coordinator team in our Client Delivery Centre (CDC), achieving excellent feedback on our service to our clients.

Outcomes

  • Meet all client delivery SLAs

Main Duties and Responsibilities:

  • Job postings, marketing calls to departments, societies, schools
  • Facilitate online events assessments / interviews
  • Build knowledge and understanding of each client's systems and processes
  • Support client ad hoc requests
  • Provide reporting and metrics
Person Specification

  • Strong teamworking skills ability to work in a team, supporting a shared workload
  • Able to manage changing priorities and ambiguity in your own workload
  • Organised and able to manage multiple tasks and deadlines
  • Excellent phone manner and written communication
  • Excellent attention to detail
  • Selfmotivated and able to display initiative
  • Previous experience in a customer facing environment would be preferable
Other Information

  • Full time contract
  • 37.5 hours per week Monday to Friday pm
  • 3month probationary period
  • Training provided
About Group GTI

We aim to help students realise their potential in the world of work through technology, content and tools. That's not an easy thing.
We believe in understanding students and partnering with employers, universities, schools and other technology providers.