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Parts Advisor

3 months ago

Hatfield, Hertfordshire, United Kingdom Grange Jaguar Land Rover Hatfield Full time

We are Grange


Grange has over 65 years of proud motoring heritage dealing with marque manufacturers to deliver motoring excellence and trust to tall our visiting guests.

We are a progressive and innovative group who strives to deliver excellence to our associates.


Grange is part of the Cambria Investment Holdings Group of Companies which includes Cambria Automobiles Motorparks, Invicta Motors and SOGO Mobility.


Join the journey #engageyourcareer

Becoming a Parts Advisor for Grange Jaguar Land Rover at Hatfield


The perfect role for people who enjoy
interacting with a mixture of guests using their own
solution driven flair and
organisational skills to ultimately deliver their
unique world class experience, within the diverse and never boring.

Parts operation

We are a progressive and innovative group who strives to deliver excellence to our associates.

Looking after Our Associates all the other perks
-
Competitive Salary of £25,500 depending on experience

-
Plus Bonus Scheme:

-
Associate Assistance Programme (inc.

counselling, GP Service, Physio Advice, Helpline):
-
Cycle to Work Scheme - the company operates this scheme, to support our associate's health and wellbeing, and our focus on the environment.
-
23 days annual leave - for all associates plus the 8 Bank Holidays.
-
Long Term Service Awards and
Annual Associate Recognition Awards
  • These awards are for our fantastic associates as a recognition initiative.
-
Associate
Discounts for MOT's Parts, service, and Sales - Associates have access to some amazing discounts not forgetting our
Associate Family discount too

:

-
Vehicle Flexi-lease affinity scheme with SOGO Mobility - this offer is available to all associates.
-
Life Insurance Benefit - is provided to every associate after 3 months service
-
Annual Associate Engagement Survey:

-
'Women in Cambria' network INSPIRE

It's all about you turn the ordinary into the extraordinary
You have at least 2 years' experience in the
Parts automotive
environment or relevant demonstrable experience in a similar type of rolebut especially with brilliant
attention to detail and
organisational skills to match

You are confident on the
computer, with a high level of ability to deliver on processes and compliance requirements. With exceptional
organisational skills.

Your
positive and
can-do attitude demonstrates
excellent customer service skills, with an
enthusiastic and
respectful approach to deliver your work with a high level of i
ntegrity and a
drive to succeed
You have a
'Full Clean UK Driving Licence'.

What does a normal day look like?
What does a normal day look like?
A normal day is always different from both yesterday and tomorrow

  • To provide polite and courteous service to all external and internal guests, interpreting their requirements for various parts and developing business opportunities for the department, optimising the guest experience at all times.
  • To inform, promote and sell parts to external and workshop guests, making the most of opportunities via telephone and direct contact and ensuring guest demands are fulfilled.
  • Accurately complete and store all paperwork, including picking slips, guest contact details, sales and lost sales information to ensure uptodate guest information is available and accessible at all times.
  • Check all parts returned by guests for damage and condition, noting down returns details and logging the parts back into the department.
  • Maintain a tidy and organised stock warehouse, arranging stock as per guest and workshop requests.
  • Update and maintain parts literature and related information to promote a speedy and effective service for all guests.
  • Maintain an accurate account of stock via stock check and booking out procedures of parts.
  • Plan and establish parts displays to ensure they are uptodate and professional.
  • Process invoices for the purchase of parts to ensure the prompt receipt of payments when applicable.
A successful Parts Advisor will always deliver a world class service, with professionalism and integrity.

We are at the top of our game
-
Grange and Cambria Automobiles are an equal opportunities employer._
-
Your data will be held in line with the General Data Protection Regulations 2018._

Job Types:

Full-time, Permanent

Salary:

£25,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Life insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Hatfield: reliably commute or plan to relocate before starting work (required)

Experience:

Automotive Parts: 2 years (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person