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1st Line IT Support Apprentice

3 months ago

Kettering, United Kingdom Randstad Delivery Full time

Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team.


DRIVING LICENCE ESSENTIAL
Job Title: 1st Line IT Support Apprentice

Pay:
£23,000 per annum

18 Month Apprenticeship with a view of a full-time permanent position upon completion

Hours:
Monday - Friday 09:00am - 17:30pm

Location - Kettering

Level 3 IT Solutions Technician standard delivered via virtual learning platform sessions.

With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program.

IT Vendor training will also be provided.

Main Duties include:
To assist in the maintenance of the company's ICT network & systems
Logging customer support calls
Providing Support for Windows 10 & Micosoft Applications
Manage & support digital service desk calls
Monitor digital service desk queues incluiding Email inbox
Manage & audit mobile devices
Troubleshoot end user devices
Network support
Repairing desktop PC faults

Network servicingQualifications and Key Skills:
Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable
Good communication skills
An interest/passion it IT/computing

Self-motivated, professional and enthusiasticIf you are interested in the role and believe this is something for you please click apply with CV below.

randstaddigitalapprenticeships

Randstad CPE values diversity and promotes equality.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business