Technical Support Specialist
2 weeks ago
Network IT Recruitment is seeking a Technical Support Specialist to join our client on an initial contract basis.
The organization operates as a Managed Service Provider (MSP), delivering a variety of services including outsourced helpdesk support, desktop assistance, and more, while also adhering to standards such as Cyber Essentials.
In response to a growing demand for services, they are looking to expand their team with a Technical Support Specialist who is eager to develop their skills in areas such as Office 365 and Azure support.
The ideal candidate will possess a background in IT support and demonstrate a willingness to enhance their expertise and grow alongside the organization.
Position:
Technical Support Specialist
Contract Duration:
Initial contract with potential for extension or permanent placement
Work Arrangement:
Onsite work required
Compensation:
Competitive daily rate
Employment Status:
Inside IR35
Essential Skills:
Candidates must have a robust foundation in 1st / 2nd Line IT Support, with the ability to resolve a high volume of support tickets independently.
- Office 365 – Administrative skills.
- Azure – Basic administrative knowledge.
- SharePoint – Basic administrative capabilities.
- General support for Microsoft Windows.
- Experience with 8x8 or general telephony systems is advantageous.
Additionally, an interest in cybersecurity and familiarity with Cyber Essentials is preferred.
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