Technical Support Specialist

4 weeks ago


Kettering, Northamptonshire, United Kingdom Network IT Recruitment Full time
Position Overview

Network IT Recruitment is seeking a Technical Support Specialist to join our client for an initial contract period.

This organization operates as a Managed Service Provider (MSP), delivering comprehensive support services to a diverse clientele, including outsourced helpdesk solutions and desktop assistance, alongside compliance with Cyber Essentials standards.

In response to a surge in demand, they are eager to expand their team with a Technical Support Specialist who is motivated to grow within a dynamic environment and enhance their skills in areas such as Office 365 and Azure support.

The ideal candidate will possess a foundational background in IT support and demonstrate a willingness to develop and advance alongside the organization.

Role: Technical Support Specialist
Duration: Initial contract with potential for extension or permanent placement
Location: Onsite work required
Compensation: Competitive daily rate
Status: Inside IR35

Key Skills Required:

  • Proven experience in 1st/2nd Line IT Support, with the ability to resolve a high volume of tickets independently.
  • Proficiency in Office 365 administration.
  • Basic knowledge of Azure administration.
  • Familiarity with SharePoint administration.
  • General support for Microsoft Windows environments.
  • Experience with telephony systems, such as 8x8, is advantageous.
  • Interest in cybersecurity and familiarity with Cyber Essentials is preferred.


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