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Income Recovery Officer

3 months ago

OldburyonSevern, South Gloucestershire, United Kingdom Major Recruitment Oldbury Full time

Major Recruitment Oldbury is delighted to be recruiting for an Income Recovery Officer for a well-known established public sector organisation.

You will undertake the effective collection of current and former tenant arrears as well as the recovery of other related debts due to the organisation.

To monitor arrears cases in accordance with the relevant policies and procedures with a clear emphasis on prevention. The role is on an ongoing temporary basis.

Hours of work are Monday to Friday 9am till 5pm (37 hours a week)

Duties and tasks will include;

  • To prepare cases for submission to Court and represent business in the County Court on possession and eviction cases as required. To be fully conversant with County Court procedures including liaison with Court officials, Bailiffs and Legal Services as required.
  • To maintain accurate records/files relating to customers with an outstanding debt, ensuring that such records are updated in a timely manner, are clear, accurate and concise and where relevant identify any key legal dates/outcomes.
  • To prepare cases for submission to Court and represent business in the County Court on possession and eviction cases as required. To be fully conversant with County Court procedures including liaison with Court officials, Bailiffs and Legal Services as required.
  • Literacy level 2 qualification or equivalent as a minimum
  • A minimum of 2 years' experience of working in rent arrears recovery or similar income collection environment
  • Experience dealing with vulnerable customers and customers who have complex/ multiple needs
  • Ability to work consistently, accurately and with attention to detail
  • Experience working to deadlines prioritising and organising workload

Job Types:
Full-time, Temporary contract

Contract length: 3 months

Salary:
£14.00-£14.17 per hour

Expected hours: 37 per week

Schedule:

  • Day shift
  • Monday to Friday

Experience:

- accounting: 2 years (required)

- credit control: 2 years (required)

Work Location:
In person

Reference ID:

RJIRO