Administrative Support Officer

10 hours ago


OldburyonSevern, South Gloucestershire, United Kingdom Black Country Healthcare NHS Foundation Trust Full time
About the Role

We are seeking an experienced and efficient Administrative Support Officer to join our team at Black Country Healthcare NHS Foundation Trust. This is an exciting opportunity to work in a dynamic and collaborative environment, supporting the delivery of high-quality mental health services.

Key Responsibilities
  • Provide administrative support to the Sandwell Talking Therapies team, including data input, filing, and record-keeping.
  • Act as the first point of contact for incoming telephone calls and queries, taking detailed messages and redirecting as necessary.
  • Produce letters and reports in accordance with team procedures and guidelines.
  • Carry out general administrative and clerical functions, including procurement of supplies and stationery.
  • Maintain effective diary management and process incoming and outgoing emails and post.
  • Take notes and minutes, prepare agendas, and action logs to support meetings.
Person Specification

We are looking for an individual with:

  • Significant experience of working in an office environment.
  • Ability to prioritize workload and work to deadlines.
  • Ability to work as part of a team.
  • Good standard of qualifications, including GCSEs or NVQ equivalent.
  • Word processing and typing skills at OCR Level 2 or equivalent.
What We Offer

As a member of our team, you will have the opportunity to work in a collaborative and flexible environment, with access to training and development opportunities. We offer a competitive salary and benefits package, as well as the chance to make a real difference in the lives of our patients and service users.



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