Administrative Support Officer

3 days ago


OldburyonSevern, South Gloucestershire, United Kingdom Black Country Healthcare NHS Foundation Trust Full time
About the Role

We are seeking an experienced and efficient Administrative Support Officer to join our team at Black Country Healthcare NHS Foundation Trust. As an Administrative Support Officer, you will provide comprehensive administrative support across various disciplines and services within the Trust, enabling them to function efficiently and effectively.

Key Responsibilities
  • Provide administrative support to the clinical team, including data input, monitoring appointment diaries, and general administrative tasks.
  • Act as the first point of contact on the telephone, taking messages and escalating clinical calls to the clinical staff in a timely manner.
  • Provide cover and support to colleagues during periods of annual leave or sickness, ensuring a continuous provision of service.
  • Take responsibility for your own workload and demonstrate organisational skills.
  • Previous administration/office experience is required.
Person Specification

We are looking for an individual with:

  • Experience of Microsoft Office Packages.
  • A good standard of qualifications (GCSE's or NVQ equivalent).
  • Word Processing/Typing at OCR Level 2 or equivalent.
  • Significant experience of working in an office environment.
  • Ability to prioritise workload and work to deadlines.
  • Ability to work as part of a team.
About Us

At Black Country Healthcare NHS Foundation Trust, we are building a high-calibre, diverse, and inclusive mental health workforce. We offer talented professionals the opportunity to shape an outstanding service that will transform community mental healthcare and deliver happier and healthier lives across our communities.



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