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Post & Scanning Administrator

3 months ago

Welwyn Garden City, Hertfordshire, United Kingdom Tesco Full time
About the role

You will be responsible for

  • Opening incoming mail for Pension and Payroll teams. Photocopying, scanning and processing ID documents and setting up tasks on our bespoke Pension system
  • Processing requests for personal information to HMRC, DWP, Courts and Councils whilst following our Business Code of Conduct, complying to GDPR and always acting with integrity and due diligence.
  • Compiling information for Subject Access Requests and liaising with Data Protection Executive
  • Managing the dispatch of documents and items such as long service awards, colleague benefit letters and forms, P11D's, P45s, Pensions letters and Reward & Benefit communications, completing quality assurance checks
  • Identifying processes and opportunities to improve the team's knowledge and efficiencies

Key people you will work with:

  • UK & Bangalore People teams i.e.,
  • Pension, L&G, Payroll, Benefits,
  • Legal, Finance
  • Colleagues and excolleagues
  • Third parties i.e., HMRC, DWP, Mortgage providers
You will need

Skills required

  • Excellent communication skills verbal and written
  • Organisation and planning skills
  • Accuracy, attention to detail and calm under pressure
  • Knowledge of Microsoft Office, Outlook, Excel, Word and PowerPoint
  • Prioritisation and time management
  • Numerate and able to analyse and interpret data

Experience required

  • Customer service or administration/clerical experience desirable
  • Team working; taking people with you; building relationships
  • Knowledge of Payroll policies, regulations, processes and systems desirable
  • Knowledge of Defined Benefit Pension Schemes desirable
What's in it for you
We offer excellent benefits that help make Tesco a great place to work These include but are not limited to:

  • Annual bonus scheme.
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus 8 Bank holidays).
  • Retirement savings plan save between 4% and 7.5% and Tesco will match your contribution.
  • Life Assurance 5 x contractual pay.
  • Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home.
  • Opportunities to get on take advantage of our ongoing learning opportunities and awardwinning training, to help you achieve the job and career you want.