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Administrative Assistant
2 months ago
We are seeking a highly organized and efficient individual to provide administrative support to our team. As a Receptionist/Team Administrator, you will be responsible for managing the front desk, answering phone calls, and providing excellent customer service to our service users and their families/carers.
Key Responsibilities- Provide administrative support to the team, including managing the front desk, answering phone calls, and responding to emails.
- Manage the electronic patient record, including processing clinic letters, producing appointment letters, and entering appointments.
- Use touch typing, audio, and shorthand skills as necessary to produce work in a timely manner.
- Send text message reminders to service users who have agreed to receive them.
- Assist other members of the admin team with additional tasks, such as scanning, photocopying, and answering the telephone.
- Update skills as necessary and attend mandatory training.
- Work unsupervised, prioritizing own workload, using initiative to manage tasks and responsibilities.
Hertfordshire Partnership University NHS Foundation Trust is one of the top-performing mental health trusts in the country, with a reputation for excellence in patient care and staff development. We are committed to providing a supportive and inclusive work environment, where staff can grow and develop their careers.
Person Specification- NVQ 3 or equivalent.
- Advanced keyboard skills.
- Good working knowledge of email and internet.
- Proficient knowledge of PARIS.
- Good standard of English.
- Numerate.
- ECDL qualification.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are enthusiastic, reliable, and have a flexible approach to work, we would like to hear from you.
